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Key User SAP

Job ID
486187
Posted since
02-Dec-2025
Organization
Smart Infrastructure
Field of work
Information Technology
Company
Siemens, S.A. de C.V.
Experience level
Experienced Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Santiago de Querétaro - Queretaro - Mexico
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!
• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get rewards for them!
• Diversity and inclusivity focused.

What will you do?
The Key User SAP  is responsable for providing expert guidence and support across the SAP Material Management ( MM), Production Planning ( PP) and Warehouse Management ( WM) modules. The Key user os responsible for operating system  focuses on perform best practices, process optimization and ensuring effective system utilization

• Collaborate with global SAP team to configurate andcustomize MM, PP and WM modules.
• Work closely with DSC team to support integration projects, interface issues and align SAP process with manufacturing executions.
• Ensure integration of SAP modules with external systems ( DCS) to amintain data consistency and operational efficiency .
• Act as a bridge between local business units ans SAP team to align system requirements and enhancements, according to the official established channels.
• Deliver and develop training material to users, focusing on deepening their understandind of module specific- functionalities.
• Maintain up- to -date training material, process documentation and job instructions to support.
• Support on conduct unit testing with WH team.
• Maintain detailed documentation of system configurations, processes, and procedures for training and operational support.
• Identify and propose propose process improvement for SAP modules to optimize  supply chain process.
• Collaborate on cross- functional projects, includinf system upgrades, business contigency planning and annual inventory processes.
• 100% completion of module implementation withing project timelines.
• High user satisfaction rate with training and support.
• Ensure the 90% of the request of support are resolved within the defined service levelsa based on urgency.
• Low Prioriry: 3 to 4 days.
• Medium priority: 1 to 2 days.
• Urgent priority : 4 to 6 hours. 

What do you need to succeed?
• Very good knowledge supply chain processes.
• Analytical cognitive abilities.
• Independent and team-consw cious way of working.
• Hight social competence and teamwork.
• Hight level of commitment and motivation. 
• Experience with SAP in different modules.
• Required special skills for training and support to the users/ Manuals/ Job instructions.
• Computer Engineering.
• Industrial Engineering.
• 2 years of experience in the automotive industry.
• 3 years of experience in similar position.
• Languages: English ( Advanced).
• Hardware & Software: SAP Modules ( Advanced).
• Technical Skills : Supply Chain , Power BI, Microsoft Office ( Intermediate).
• Problem- solving and analytical skills ( Advanced).
• Communication and teamwork ( Advanced).

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.