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Program Manager Digital Services

ID de Puesto
483175
Publicado desde
11-Nov-2025
Organización
Smart Infrastructure
Ámbito de trabajo
Customer Services
Empresa
Siemens Industry, Inc.
Nivel de experiencia
Profesional Experimentado
Tipo de jornada
Jornada completa
Modalidad de trabajo
Remoto
Tipo de contrato
Indefinido
Ubicación(es)
  • Wendell - North Carolina - Estados Unidos de América

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Siemens Electrification X combines the real and digital worlds in the Xcelerator IoT Software as a Service (SaaS) offering for Electrification & Automation to tackle the challenges of energy transition. Learn more about our solution HERE.

We are seeking a dynamic Program Manager of Digital Services in Raleigh NC to manage the execution, commercialization, and customer delivery of Siemens’ next-generation digital service offerings.

This role would report to the Head of Digital Services, within a team focused on Electrification X — our flagship platform that enables customers to participate and benefit from digital services such as demand response, condition monitoring, asset performance, and cybersecurity.

The Program Manager will play a key role in a customer-focused execution team responsible for quoting, onboarding, monitoring, and service delivery — while closely partnering with a separate stakeholders such as product manager(s) who oversee product roadmap and feature development.

You’ll make a difference by:

  • Leading the commercialization and execution of Electrification X services, starting with demand response aggregation and ISO/RTO market participation.
  • Designing and implementing the structure, processes, and operational roadmap for a high-performing team focused on customer engagement, quoting, onboarding, and service delivery.
  • Collaborating directly with customers to translate digital solutions into tangible value, ensuring smooth adoption across diverse industries.
  • Partnering with the Product Lifecycle Manager to align on product roadmaps, feature sets, and deployment timelines, while maintaining a strong rhythm of execution.
  • Shaping the go-to-market strategy in coordination with marketing, commercial operations, and strategic partners.
  • Establishing and executing customer success frameworks, key performance metrics, and feedback loops to drive continuous improvement in service quality and customer satisfaction.
  • Scaling the delivery of future Electrification X offerings, including asset condition monitoring, remote operations, cybersecurity-as-a-service, and distributed energy resource (DER) optimization.

You’ll win us over by having the following qualifications:

Basic Qualifications:

  • Bachelor’s degree in Engineering, Energy Systems, Business, or Computer Science or equivalent professional work experience.
  • 5+ years of experience in the following: Energy or digital services, with a focus on leading customer delivery or technical commercialization teams.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

  • Deep understanding of ISO/RTO demand response programs, utility program structures, and distributed energy resource (DER) technologies.
  • Proven ability to engage partners, develop teams, and collaborate effectively across functions.
  • Exceptional written and verbal communication skills, with the ability to clearly convey technical concepts and business value.
  • Demonstrated success in project management, guiding initiatives from concept to completion within defined scope, timeline, and budget.
  • Familiarity with project management methodologies, budgeting, and resource planning.
  • Knowledge of IT/OT integration, cloud platforms, and advanced solutions such as digital twins or condition-based maintenance.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-CB1


You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $83,966 - $143,942 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 


EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. 


Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form
If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.


Pay Transparency
Siemens follows Pay Transparency laws. 


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Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.