Service Engineer

Job Description

What are my responsibilities?

  • To carry out maintenance works (preventive and corrective) professionally within time schedule to achieve customer satisfaction.
  • To promote customer service business to the customers.
  • Supports customer remotely and on-site and provides 2nd and 3rd level user support in case of arising issues.
  • Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.
  • Adheres to relevant processes and regulations.
  • May manage sub-contractors and monitors delivery.
  • May be involved in technical design and developments for service offerings.
  • Ensure safety in the service work is adhered by the maintenance team in accordance with all issued safety guidelines and statutory rules.

What do I need to qualify for this role?

  • At least diploma or Bachelor degree in Mechatronics / Mechanical / Electrical Engineering or equivalent
  • 3-5 years of service maintenance experience
  • Exposure to the automation industry
  • Basic knowledge in ACAD and 3D CAD
  • Experience in Siemens PLC programming, troubleshooting and commissioning, preferably in baggage, cargo handling system, postal and parcel system is an added advantage.

Organization: Portfolio Companies

Company: Siemens Logistics PTE LTD

Experience Level: Mid-level Professional

Job Type: Full-time

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