Service manager for Network Security service (m/f/d)

Job Description

Looking for your next big challenge? We might be able to help you.

We are looking for a Service Manager to integrate our network security team, which is customer-oriented, innovative and always looking to improve the service. Together with our providers and a thorough understanding of the technology they are crucial for the creation of an invaluable service that stays on the forefront of technology for Siemens Cybersecurity.

Your challenge will be…

  • As a global Network Security Service Manager you will be part of a team which is responsible for the implementation and management of Siemens Network Cybersecurity.
  • Manage the entire service lifecycle and achieve optimum related to customer satisfaction, cost, quality, and innovation
  • Develop the service and its strategy. Suggests a long-term roadmap for the service lifecycle which ensures their commercial and business success
  • Engage with service provider to ensure quality of service, delivery of innovation, productivity and problem / incident resolution
  • Apply agile / lean methods and principles to optimize processes in own organization
  • Create innovative service by thinking outside of the box

Does this sound good? Our perfect candidate must have…

  • Higher technical education (university level), preferably with experience in technology industry - ideally with a focus on cybersecurity services
  • Knowledge on network infrastructure and ring-fencing technology
  • > 2 years of experience in a service manager role with focus on Cyber Security and/or Network Security / Network Architecture
  • A solid understanding of concepts and methods for service management, strategy, innovation and agile management
  • Ability to establish and maintain strong relationships, work collaboratively and influence others, seamlessly across seniority and organization
  • Forward looking with a natural inclination for customer needs
  • Advanced communication skills, both written and verbal
  • Business-fluent English language skills (speaking and writing) is necessary. German language skills would be of advantage.
  • Solution oriented thinking and working is mandatory
  • Certification in lean/agile project management or ITIL is a plus

Curious about our Tech hub?

The Siemens Lisbon Tech Hub has more than 700 employees with several IT expertise: Application Development, Artificial Intelligence, Big-Data and Robotics, User Experience, Project Management and much more, making it one of the largest in Europe - check it out:

Our Office Perks

Fresh fruit and coffee, remote work, medical center in the facilities, sport groups, volunteering hours, sushi&pizza days, office parties and games in a cool and relaxed environment.

#Siemens #LXTechHub #ITMakesUsMove

We recognize that building a diverse workforce is essential to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability.

We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss workplace adjustments with all our applicants to foster agile working and innovation.

Organization: Siemens Operations

Company: Siemens S.A.

Experience Level: Experienced Professional

Job Type: Full-time

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