Service Operations Team Leader

Job Description

Who we are?

Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company's name is dedicated to our employees. It's their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us an employer.

We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound Interesting?

Then come in and join our  team as a  Service Operation team leader  for  laboratory  business

Please find more information on our organization at: www.siemens

Execute all service activities assigned to him/her, which are coordinated 

via the Customer Care Center, in an adequate and appropriate manner. 

It will include all service incidents, installation, preventive maintenance 

and system modification on demand 

• Perform installations, start-ups, maintenance, repairs and updates 

of all products within his/her area of expertise and assisting with 

other products under supervision 

• Communicating and accept all operative advice from the 

Customer Care Center. 

• Supporting the Server Service process and ensure optimal 

performance in all process activities related to within his/her area 

of responsibility 

• Escalate incidents according to the defined parameters and inform 

The Customer care Center on all escalation issues  

• Inform Up-time Service Center on all escalation issues 

• Report any customer complaints with proper documentation to 

the CCC 

Education & Training 

5-10 year of work experience of  Laboratory Diagnostic product line with University degree in BE/ BTech in Electronic, Instrumentation, Bio-Medical Or Electronic & Communications .


We are looking forward to receiving your online application. Please ensure you complete all areas of application form to the best of your ability as will use the data to review your suitability for the role.

Contact: If you have further questions regarding the role then please feel free to contact Pooja on .

Organization: Siemens Healthineers

Company: Siemens Healthcare Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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