CS Marketing & Communications Trainee

Job Description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer. 


We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting? 


Then join our global team as a CS Marketing & Communications Trainee (2 years Contract). You will be supporting all marketing and CRM related activities for Customer Services (CS) Asia Pacific Headquarters.


Your mission and responsibilities:

  • You will support the Communication Manager (Customer Services), Asia Pacific with he implementation of marketing and communication initiatives and the Customer Excellence Program.

  • You will support the management of corporate branding across all relevant channels, ensuring they are aligned with guidelines.

  • You will support management communications by creating compelling presentations and driving engaging employee initiatives

  • You will create content for different editorial channels

  • You will organize and manage internal meetings/workshops including liaison with internal and external stakeholders.

  • Create quarterly reports for monitoring and analyzing Net Promoter Score/Net Satisfaction Index results, touch points, scorecards and support with the development of improvement measures

  • Providing onboarding support to new colleagues in Asia Pacific for the Customer Excellence program

  • Support the development, implementation and monitoring of digital projects and campaigns including tracking their effectiveness and outcomes

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/services/customer-services


Your qualifications and experiences:

  • You are a University/ tertiary graduate in Mass Communications, Communication Studies, Marketing.

  • Any copy writing experience will be advantageous.

  • Experience with Omniture and Eloqua will be a bonus

Your personality and skills:

  • You have excellent communication skills (written and verbal) including the ability to write for different channels.

  • You are proficient with Advanced MS Office Suite especially PowerPoint and Adobe Creative Suite.

  • Ability to think laterally and outside the box.

  • You have aptitude in using online platforms.

  • You have strong organization skills.

  • You have a proactive and” can- do” attitude.

  • You are able to work independently and in a team in a multi- cultural environment.

  • You are able to multi- task and meet strict deadlines in a high pressure environment.

Being part of our team:

Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.


Your cultural fit:

Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.


To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.


Organization: Siemens Healthineers

Company: Siemens Healthcare Pte Ltd

Experience Level: Early Professional

Job Type: Full-time

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