Service Expert for freight services

Job Description

Are you experienced in supply chain?

Do you speak German and English fluently?

Are you interested in development and iprovement of processes?

If YES join our logistic team as a Service Manager. We are the supply chain team within GBS in Siemens and at this moment we need a new Service Manager.

What are the main tasks of the Service Manager?

  • Improving and implementing internal processes, monitoring KPIs, coordinating internal activities and activities at the international level
  • Overall responsibility for the process and smooth processing of logistics invoices for Digital Industries in the Logistics system Control
  • Monitoring KPI compliance by internal team and subcontractors
  • Improving the process of logistics invoice processing
  • System operation related Activities (management of master data & users, training of new users, onboarding of new suppliers, management of documentation, solving technical problems, etc.)
  • Cooperation with the system supplier, monitoring compliance of contract conditions (supplier’s side)
  • Solving/Improving of the IT nature, ensuring the trouble-free operation of the system
  • Cooperation on preparation of a new system for processing logistics invoices and ensuring a smooth transition from the existing solution to the new system (1-2 years).

What do we expect from the Service Manager?

  • Excellent understanding of Supply Chain Network and invoicing processes (end to end process understanding).
  • Ability to work independently while using soft skills as professional communication, capable to sell own ideas and convince others, structured analytical, capability to understand complex environment.
  • Interest in optimalization of the used application, ability to read data from report
  • Knowledge of logistics and invoicing is an advantage, but not critical
  • Passion for Supply Chain
  • Very good command of English and German language.

Why Global Business Services Siemens? What can we offer?

  • 5 weeks of vacation (one more than is usual).
  • Flexible working hours (fixed core from 10.00 -14.00).
  • Home office after trial period.
  • Company nursery school for better work-life balance.
  • Meal vouchers.
  • An individual budget of min. 24,000 CZK which you can turn into a combination of:

up to 8 days of extra holidays,pension and/or life insurance, wellness and health products, language courses and other education, travel agency and culture vouchers..etc



Organization: Global Business Services

Company: Siemens, s.r.o.

Experience Level: Experienced Professional

Job Type: Full-time

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