Technical Support- Service Engineer

Job Description

We spend 90 percent of our lives in buildings. It follows that the buildings where we spend our lives have an enormous impact on our lives. On what we do, how we feel, who we are, who we become. At Siemens, we believe that everything people do in life deserves a magnificent place to do it. A precise place to learn. A magnificent place to grow.

Building Technology is an in-house global competence center for software engineering. We work closely with the Siemens Divisions to engineer creative products and services across the world. Our team of over 3,000 professionals forms a substantial part of the global network of about 17,500 software guides within Siemens. In India, we have offices in Bengaluru, Chennai, Gurgaon, Noida, and Pune.

This Role is based out of Chennai Location.

We don’t need superheroes, just super minds.

  • You should be able to Resolve Service Requests through Email/Phone/Remote support.
  • Fix and analyze product issues in a timely manner and follow up with the regional customers with solution recommendations and action plans .
  • Identify and publish Knowledge articles, FAQs and Webinars to provide proactive solutions to customer issues and for future references.
  • Must have working knowledge of Networking, Windows OS, Virtualization, Cloud Applications .
  • Level 2 or 3 Technical support experience on software products for internal or external customers.
  • Basic software knowledge in Angular, html5, C#, .Net desktop applications and MS SQL Database.

Make your mark in our exciting world at Siemens.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.

Find out more about Building Technology at: http://www.siemens.co.in/en/our-businesses/building-technologies.htm and about Siemens careers at: www.siemens.com/careers


Organization: ADVANTA

Company: Siemens Technology and Services Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?