Lead Project Engineer_Customer Services

Job Description

As a Customer Services Lead Project Engineer, you will provide engineering guidance and assurance to enable the safe and timely delivery of the support contracts. You will form part of the strategic geographic support team and will be responsible for the delivery of engineering support services to your region. You will report directly to the Senior Project Engineer. This will be achieved through the management of performance and the development of the team and will involve the coordination of all engineering disciplines within support contracts. 

What are my responsibilities?
  • Support and assist the Senior Project Engineer to deliver and monitor the planning and progress of works and ensure contract requirements are delivered on time and to budget
  • Ensure that the technical standards are maintained in all aspects of signalling support contracts, in order that safe and successful delivery and future reliability is achieved
  • Leverage existing knowledge and develop a good understanding of key technical and engineering deliverables for current and future support contracts
  • Build strong relationships with key customers through an excellent understanding and delivery of service contract requirements. Identify opportunities to provide additional or enhanced service solutions where possible
  • Build relationship with regional customer team
  • Support the SPE and Key Account Managers with evaluating the quality and technical accuracy of tenders and make recommendations to obtain the best available commercial award for the Company 
  • Working with the local client team to assess their needs and recommend suitable solutions
  • Ensure a successful and engaging relationship with regional project delivery teams to ensure a smooth handover into long term maintenance
  • Oversee the handover phase of the project lifecycle to include fault analysis (e.g. FRACAS) and ensure a smooth transition to Customer Services
  • Assist with the implementation of new maintenance operating models via possession of a good understanding of whole life cost reduction strategy 
  • Assist with forecasting the overall engineering resources and key skills necessary for allocated contracts in sufficient time to ensure that they can be provided
  • Discharge safety responsibilities in relation to CDM Regulations, Health and Safety legislation, Company procedures including development of the contract Safety Plans
  • Maintain a continuous communication with contractors and customers in the delivery of support contracts to ensure a uniformity of purpose and common targets
  • Coordinate the engineering activities of sub-contractors and suppliers
  • Review and assess the engineering aspects of contract changes to enable accurate management of costs and compliance
  • Perform duties as directed by senior management from time to time
What do I need to qualify for this job?
  • Excellent communications skills, understanding of task time and people management
  • Strong leadership skills including an ability to drive a team’s performance
  • Electrical Engineering Degree or equivalent
  • Member of the IET, IRSE or other recognised professional body
  • Hold or be working towards IRSE Project Engineer licence
  • Detailed experience in all aspects of Signal and Railway Engineering
  • Practical experience of the operational requirements of railway contracts or projects
  • Knowledge of contract safety requirements and contract conditions
About us
We’re Siemens.  A collection of over 385,000 great minds who are all making the future and you could be one of them.   We have offices across the UK, full of talented individual’s helping us to challenge the today and work towards a brighter tomorrow.

Want to join us and be a Future Maker?
We’re excited to hear that you would like to join us here at Siemens.  Our people love it here and we want you to be a part of helping us make real, what matters.

We are looking forward to receiving your online application.  Please ensure you complete all areas of the application form to the best of your ability to help us review your suitability for the role.  We will be in contact as soon as possible with an update on your application.

What else do you need to know?
Our compensation package includes a competitive salary, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We are proud to announce that we have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.


Organization: Siemens Mobility

Company: Siemens Mobility Limited

Experience Level: not defined

Job Type: Full-time

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