Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit combined with our long history of engineering in the ever evolving healthcare industry.
We offer you a flexible and dynamic environment where you have the space to stretch beyond your comfort zone in order to grow personally and professionally. Sound interesting?
Then come in and join our global team as Customer Service Engineer to transform Siemens Healthineers into a learning organization
Your mission and responsibilities:
You will be responsible to Install, Configure and Maintain Healthcare Diagnostic Equipment with particular reference to Angiography systems, Radiology and Computer Tomography, within the designated area (South Italy)
You will have a Customers Face to Face relationship
Ensure complete execution of all preventive maintenance on the assigned assets
Work with Project Management and Application Specialist in order to successfully implement complex solutions
Work with local team to delight Customers
Interact with the Customer Care Center and Regional Support Center to ensure proper resolution of the issues
Report in a timely manner all potential issue to the Dedicated Complaint Unit
Be a Siemens Healthineers seven principles ambassador
Comply with Health and safety, Environment and HR regulations
Your qualifications and experiences:
- At least 3 years experience as Customer Service Engineers within the healthcare market;
- Degree in electronic or biomedical engineering or equivalent working experience within the Imaging Healthcare industry;
- The knowledge of Radiology equipments will be appreciated;
- Digital Healthcare general knowledge;
- Knowledge of MS ambient, networking and IT Hardware;
- Windows, Excel, Word knowledge;
- Resident in Puglia Region;
- Willingness to travel within the assigned area and across Italy as needed;
- Previous experience in Customer facing roles will be appreciated;
- Team working attitude, proactive and able to take self-initiativesCommunication skills – make complex issues easy to understand
- Analytical thinking
- Fluent in english (written and verbally)
Your attributes and skills:
Good knowledge of English language
Problem solving skills
Ability to work in a team
Continuous improvement approach
Availability to travel mainly in south Italy, occasionally in other Regions and abroad.
The candidate will have to respect the active regulations related both to the safeguard of health and security in the workplaces, environment and quality and to the protection of personal data (Data Privacy) and information security protection, according to the policies and company rules. Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work. We look forward to receiving an online application in response to this job offer. Only applications sent via the system and in English will be considered. Please upload your CV in English and an accompanying letter would be appreciated
Being part of our team:
Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
Organization: Siemens Healthineers
Company: Siemens Healthcare S.R.L.
Experience Level: Mid-level Professional
Job Type: Full-time