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Process Associates - Customer Services

Job Description

Are you looking at developing future leaders? Come join us at Siemens.

We provide transactional and digital Opportunity-to-Cash services from lead generation to the collection of incoming payments. We support Siemens businesses in driving top-line growth, profitability, cash conversion and customer intimacy. We are growing efficiency across different businesses through process reengineering, simplification, digital services and Opportunity-to-Cash integration. We act as one distributed team, jointly delivering maximum value to our customers as their trusted Partner of Choice by driving E2E processes and digital transformation in an entrepreneurial way.

Change the future with us

  • Should work as part of a team and deliver high quality work by interacting with the customers and providing outstanding service.
  • You are Responsible for handling Technical customer queries by following the predefined processes through calls and tickets.
  • You have Excellent Verbal and written Communication skills.
  • Should be a Good Teammate.

We don’t need superheroes, just super minds

  • Educational Qualification: Any Graduate(any stream)
  • Should be flexible for Rotational Shift: 9 hours (three shifts, 11:30 am to 8:30 pm, 5:30 pm to 2:30 am, 8:30 pm to 5:30 am)
  • Working Conditions: Monday to Friday, No WFH and Weekly Off's - Sat & Sun

We’ve got quite a lot to offer. How about you?

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Find out more about Siemens at: www.jobs.siemens.com/careers



Organization: Global Business Services

Company: Siemens Technology and Services Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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