Digitalization Specialist(上海)

Job Description

Position description:

GBS P2P China is looking for a Digitalization Specialist in Shanghai to initiate and manage process improvements and digital solution initiatives using the latest technologies, i.e., artificial intelligence, robotic process automation, business process management solutions.

This position will work internally within P2P service lines to support internal improvement projects, as well as externally with our operating and strategic customers to leverage these technologies and provide solutions to meet their business needs.

The role will work collaborate with global and exchange various countries' experience and knowledge.

Area of Responsibility:

  • Optimization of processes with automation, digital solutions or redesign within the portfolio services of GBS P2P Business Line
  • Drive innovation and evaluates new tools/application in alignment with the business line strategy (RPA, Data Analytics, AI, etc.)
  • Pursue the increased automation rate, service availability, service quality and cost optimization for provided services
  • Ensure implementation of operational standards in alignment with affected services
  • Support the successful completion of internal and customer facing projects
  • Collaborate with other players in the global GBS network of experts to maximize benefit for the customer and probability to win business
  • Engage with customers to develop project scope, KPI/SLA and transition to operations

Main activities:

  • Analyze and map existing business processes and identify requirements needed for process re-engineering and work with the customer to implement changes, whether digital or operational
  • Provide input to support the development of the budget, cost & pricing
  • Apply know-how in using data analytics for process improvement
  • Monitor savings contribution
  • Define the benefit model of a potential project and ensures the value of the project outweighs the cost of requirements
  • Identify potential projects with customers through relationship management or customer satisfaction indicators
  • Support customer demand management service reviews and operational reviews

Required Experience and Capabilities:

  • Bachelor or above
  • Major in Computer Science, Software Engineering, Mathematics or Business Administration is preferred
  • 2-3 years Software Development / Data Analytics / Business Intelligence experience is preferred
  • Experience in Digitalization, Analytics & Optimization tools, e.g. RPA (UiPath, BluePrisim), Celonis Process Mining, Qlik, Tableau, Python etc
  • Knowledge of Supply Chain / Logistics / Finance is preferred
  • Strong experience with SAP is a plus
  • Lean & Six Sigma Yellow Belt or above is a plus
  • Excellent communications and interpersonal skills
  • Capability to effectively manage deadlines/time, prioritization, in a fast-paced environment

Organization: Global Business Services

Company: Siemens Ltd., China

Experience Level: Mid-level Professional

Job Type: Full-time

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