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Technical Support Engineer 技术支持工程师_自动化系统与应用

Job Description

What are my responsibilities?

  • Covering the whole range of SIMATIC products and system
  •  Support and consulting for PLC system or Industrial Network System during designing, installation, programming, commissioning etc.
  • Technical Training/Seminar, or function test.
  •  Write or translate technical documents, technical support duty through website;
  • Technical hotline support to customer till customers are satisfied
工作职责:
  •  熟悉西门子SIMATIC产品和系统;
  •  在PLC系统或工业网络系统设计、安装、组态调试等阶段提供技术支持和咨询
  •  技术讲座/培训,或功能测试
  •  撰写或翻译技术文档及通过网站进行技术支持;
  • 为用户提供满意的热线技术支持服务;



What do I need to qualify for this job?

Education:
  •  Bachelor degree or above;
  •  Majoring in Automation or related field

Knowledge/Languages:
  •  Solid knowledge of industry automation system and control theory 
  • Good English in reading and speaking

Experience:
  • 3-5 years practical engineering experience (designing, programming, installation, commissioning) in Industrial Automation. Industrial branch application experience preferred.
  • Sound experience on working with industrial automation components like PLC, Industrial Communication and HMI (Human Machine Interface), in addition, Drive or digital technology knowledge preferred.
  • Able to provide training, Analytic skills for fault analyses
  • Good sense of teamwork, excellent service attitude and willing to help
教育:
本科或以上学历
 自动化与控制相关专业


知识/语言:
 扎实的工业自动化及控制理论知识
 良好的英语阅读及口语能力


经验:

3-5年自动化行业的实际工程经验 (设计,编程,安装和调试),具备某一行业应用的相关经验更佳
较好的自动化技术背景如,可编程控制器,工业通讯和人机界面.有驱动或数字化的技术背景更佳
具备提供培训,对故障具备良好的分析能力
团队合作意识和良好的客户服务意识

What else do I need to know?

西门子工业中国技术支持中心:


西门子工业中国技术支持中心,是西门子工业自动化领域国内最高水平的产品和系统支持团队,拥有多位西门子内部的产品和系统专家;

西门子工业中国技术支持中心,还同时面向亚太地区的内外部客户提供产品技术支持,是西门子全球3大技术支持中心之一;

围绕西门子工业自动化产品和系统,主要向客户提供从系统设计,安装,组态调试等阶段的技术支持和咨询,帮助客户解决复杂技术问题;

主要包括如下功能:

选型咨询、功能确认、使用指导、问题诊断;

国内复杂问题升级处理中心

定制培训和讲座

重要项目支持

功能测试

产品使用文档或书籍撰写

等等


我们的宗旨: “建立国内产品技术水平顶尖的工程师团队,高质量,高效率地完成满足客户实际需求的技术支持与服务工作,使客户更多地了解、更好地使用西门子工业领域的产品,达到客户满意”。

Organization: Digital Industries

Company: Siemens Factory Automation Engineering Ltd.

Experience Level: Mid-level Professional

Job Type: Full-time

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