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Services Delivery Manager (m/f/d), DACH

Job Description

Mendix is on a mission to enable anyone in any organization – from the marketing coordinator to the software developer to the CEO – to create things that are transformational for their company.  We are fundamentally reinventing the way applications are created and we’re reinventing the future of software development.  Sounds ambitious, right?  We agree.

Not to brag, but nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications.  Thousands of our customers use our platform to delight their clients and empower their employees. It’s no surprise that we’re a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $21 billion by 2022.  Ok, maybe we did want to brag a little.  But we’re proud of what we’ve accomplished…and…we’re humble enough to admit that we need you to make us even more effective.

We're investing to accelerate our momentum and we're looking to grow our team in Germany. If you constantly strive for perfection, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you!

As a Service Delivery Manager (m/f/d), you will lead a team of Specialist Consultants that drive successful projects and enable our customers achieving their digital goals with Mendix platform. You will have the opportunity to further grow Services team and work with our Customer Success leadership team to define the strategic vision of our DACH team. 
You`ll help our customers drive digital innovation by:
    • Working with clients and key partners to implement solutions on the Mendix platform in context of their business and technical needs
    • Being responsible for a portfolio of customers and working diligently and cross functionally to ensure the best possible experience for our clients
    • Prioritisation and enablement plan creation as well as project planning and execution across multiple accounts and segments
    • Running projects from initiation to close and always thinking with an eye on efficiency and repeatability as we scale
    • Working with other Head of Services to build standardized approach for delivering services
    • Mentoring our Consultants to help them grow to the next level
You´re the innovator we need if you have:
    • You get jazzed about and have a consistent record for leading and motivating a team for several years, while delivering outstanding services and projects successfully
    • You’re a high-energy professional that loves to engage with the customer to drive innovation in their organization
    • You have a good understanding of technologies and of agile and waterfall project management methodologies
    • Custom software development is something you’ve done or worked within an organization that passionate about software development
    • You are a phenomenal communicator, both in English and in German 
#LI-JL1

Our Guiding Principles

While we live on different continents, speak different languages, and work on different things, we are bound by our “MendixBlue” guiding principles.  Being “MendixBlue” means that you live the culture, and you consistently improve it as we grow.  It’s kind of a big deal.

We put the customer first.  Without our customers, we have no business.  So, if you act in the best interest of our customers, always…you belong here.

We think big. We work to have a meaningful, lasting impact on the world.  So, if you aim high and think long term…you belong here.

We innovate.  We want to be what happens next.  So, if you ask “what if?” and work to find a way or make one…you belong here. 

We nurture talent.  We look, not just at the sum of what an individual has done, but at the potential of who they can be.  So, if you’re up for learning from your failures…you belong here.

We hear every voice.  Inflated egos don’t last here, humility does.  So, if you share credit and ensure that the best ideas win – regardless of who they come from…you belong here.

We own it.  If something needs doing, we do it. So, if you focus on the outcome, and take initiative to get it done…you belong here.

We have fun.  We use laughter as a common language.  We can ask for help and we’re happy to give it.  So, if you find joy and purpose in what you do…you belong here.

Make your career at Mendix.

There are precious few jobs that let you create the future. But you’ll find one at Mendix. We are at a pivotal time in our company’s existence: where rapid growth meets stable funding.  This is the time for industrious people to raise their hands to solve the next generation of problems. Mendix is a place where ambitious people can thrive; where you can identify an issue, propose a solution, and build the structure to make it happen.

Important to know: Mendix is a Siemens business, which means we’re backed by the resources and stability of one of the world’s largest and most forward-looking enterprises. Think: job security.

Since our company was founded in 2005, our aim has been to create a great work environment for people at all stages in their careers. That’s why we are so pleased and honored that we were rated a top Cloud Computing Company to work for in 2019, based on feedback from our employees on Glassdoor. With offices in the Netherlands, the UK, Germany, and the US, (and more coming), we provide an international playground to truly impact the world through low-code.

Organization: Digital Industries

Company: Siemens Industry Software GmbH

Experience Level: Experienced Professional

Job Type: Full-time

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