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SHD DX CS Customer Service Engineer 客户服务工程师 233362

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Your tasks and responsibilities:

•            Provide efficient and effective technical support to internal/external customer, including instrument, installation, hardware/software upgrade, routine maintenance, routine service, via phone or on site service;

•            Ensure customer satisfactory by providing with high quality service;

•            Troubleshoot, analyse, escalate technical issues by following company process;

•            Achieve company, organizational and personal goals to ensure business development;

•            Follow company policy and all related SOP/EHS to fill up forms, documentation/IPAD so as to ensure all actions being traced;

•            Other tasks assigned by supervisor or company, like site survey, customer visit and etc.

To find out more about the specific business, have a look at https://www.healthcare.siemens.com.cn/

Your qualifications and experience:

  • Bachelor Degree or above in Bio-engineering/ Electronics/Mechanics/Automation Engineering or related major;
  • Good command of English skill, CET-4 is required and CET- 6 and above is a plus
  • asic knowledge in IVD;

Our global team:

Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Check our Careers Site at www.healthcare.siemens.com.cn/careers.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. 

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

 



Organization: Siemens Healthineers

Company: Siemens Healthineers Diagnostics (Shanghai) Co., Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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