Logistics Specialist with German and English (f/m)

We are currently looking for German and English speaker for a position of Logistics Specialist (f/m) to join our Regional Service Tower in one of our Divisions (B2B model). The successful candidate will be primarily responsible to support the team with order management and customer service and finally shaping of a delivery model dedicated to the wide scope of global logistics services.

 

What are my responsibilities?

• Processing orders in the system from regional Siemens companies to assure optimized order flow and delivery reliability;
• Handling information flow to regions as requests, complaints and order changes on customer demand in order to increase customer satisfaction;
• Organization of deliveries and material flow within the company in line with relevant regulations;
• Guiding and supporting for order management at regional companies;
• Cooperation with supply managers, warehouses, shipping companies and customs agencies;
• Processing of returned goods based on customer request, including approval until finally a credit note is released;
• Handling value flow (as correct pricing), document flow (correct papers) and creating the invoices to the assigned regions as well as credit notes;
• Coordinating in case of product shortages and allocation management in collaboration with supply and product managers;
• Close cooperation with various internal departments (globally).

 

What do I need to qualify for this job?

• Good written and verbal communication in German and English (min. B2),
• Min. 1 year experience in order processing, logistics and customer service
• SAP knowledge will be a plus
• Focus on multicultural business environment;
• A university degree;
• Attention to quality and details;
• Ability to work in a team;
• Good communication and customer service skills;

Who are we and what do we do? Find out here!

If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool.. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. In our culture of equality, people are truly valued for their differences and free to be who they are.