Teams Voice Administrator

Job Description

What we are looking for Microsoft Teams Voice Administrator
We are looking for Experienced Microsoft Teams Voice administrator to support
- Setup and maintenance of Teams Voice functionality for users
- Setup and maintenance of Teams Voice Call Queues and Auto Attendants
You will become part of our international team responsible for Operations of Teams related services of Siemens Healthineers.
Task and Responsibilities:

• Managing all aspects of Teams Voice service
• Lifecycle management of Call queues and Auto Attendants
• Troubleshooting issues of the Teams Voice service
• Monitoring and KPI management of Teams Voice service
• Support in the 1st and 2nd (including case trading with the manufacturer (vendor))
• You will work on international IT projects as a technical consultant for Teams Voice related topics
• Develop and maintain script to automate recurring administration tasks
• You will create and maintain service documentation and user manuals
• You will work in close cooperation with our international specialist departments as well as with our national IT departments of the Siemens Healthineers regions

Qualifications & Experience: 
• 5 to 7 years of overall experience and 1 year of relevant experience. 
• You have experience and knowledge in the Teams Voice administration
• You have experience and at least worked in the field of Teams administration
• Have the ability to quickly and independently familiarize yourself with new technologies and architectures
• You also convince with your quick comprehension and you are able to contribute finding solutions through Troubleshooting
• With your excellent English language skills (spoken and written) and strong communication skills, you can easily communicate with your international colleagues. You proactively maintain good contact. 
• You identify with your task, are committed, responsible and show team spirit
• Advantageous knowledge
VOIP Phone system administration 1+ years’ experience

Organization: Siemens Healthineers

Company: Siemens Healthcare Private Limited

Experience Level: Mid-level Professional

Job Type: Full-time

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