SHDT CS-DEL Assistant Service Engineer 助理客户服务工程师 237292

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Installation Engineer to Promote business growth.

Your tasks and responsibilities:

  1. Perform installations, reinstallations, of all products within his/her area of expertise and assisting with start-ups or other products under supervision
  2. Communicating and accept all operative advices from the Customer Care Center.
  3. Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility
  4. Escalate technical incidents to Regional technical manager(RTM) and Customer Care Center(CCC) with timely feedback
  5. Report any customer complaints with proper documentation to Customer Service Manager(CSM)
  6. Ensure the proper use of tool & test equipment and report the usage on any related service report.
  7. Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare
  8. Focus and maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services
  9. All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account
  10. First onsite room checking and final checking for reinstallation project

To find out more about the specific business, have a look at

Your qualifications and experience:

     1.    Bachelor degree and above with major in Bioengineering/Electric/Electroics/Machinery

  1. At least 2 years’ experience within medical installation
  2. Basic command of English for international training & service and installation documentation
  3. IT and networking skills
  4. Positive attitude, hard-working, self-motivated, able to work under high pressure
  5. Willing to business trip

Our global team:

Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Check our Careers Site at

As an equal opportunity employer, we welcome applications from individuals with disabilities. <use your country EEO required language where applicable>

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We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. 

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.


Organization: Siemens Healthineers

Company: Siemens Healthineers Digital Technology (Shanghai) Co., Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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