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Manager - Customer Services

Job Description


Job Description:

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.

DI CS (Customer Service) is an integral Business Unit of Digital Industries as the focal point serving customers who are using our innovative products portfolio crafted across other Business Units. We are a group of self-motivated, goal-oriented and highly skilled professionals who are working in the field of improving Customer Experience and act as catalyst for growth.

Purpose of the Position
  • Responsible for Field calls, Annual Maintenance Contracts, Spare parts, Repairs in the region
  • Timely closure of Service calls, first time right, Improve customer happiness
  • Should be able to handle independently territory/ OEM's / Customers.
Diploma/Degree in Electrical/ Electronics Engineering

8-12 years of Experience in field service of GMC products

Knowledge about commissioning of GMC drives and motors is vital

Willing for extensive travelling at short notice.

We would be happy to welcome you to Siemens Digital Industries Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon.

You will be performing this from Lucknow location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow 


Organization: Digital Industries

Company: Siemens Limited

Experience Level: Mid-level Professional

Job Type: Full-time

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