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Solution Engineer – Managed Services

Job Description

Role: Solution Engineer - Managed Services

The world never stands still. And new challenges arise every day. With a passion for questioning things, for supplying ideas, and intelligently driving things forward we are helping society move towards a more intelligent future. Be it with technologies that reduce carbon emissions in cities or hyperintelligent robots. This is how we are able, to tackle the most important projects and push them forward together. Help us shape the future.  

Can you help us shape the future? We’re looking for dedicated people with the skills and vision to build a better tomorrow. Join our Smart Grids and Infrastructure team as a Solution Engineer and help us create the technology that will transform entire industries, cities and even countries.

We make real what matters
  • The right individual for this job will be responsible for managing Smart Grid oriented applications. This includes Service Level Management, Device Management, Data Management, Environment Management, application configuration, testing, Q/A, delivery, operational activities. 
  • The Solution Engineer role will contribute to the business validation, performance tuning, Service Level Monitoring, application Monitoring, Data consistency and integrity, exception handling, Maintenance, Patching and support the Global Managed Services team. 
  • This is a customer facing position that requires a high level of professionalism, working hand in hand with the Project Manager and other Solution Engineers, and the end-user base to deliver a quality solution.
  • Participate on teams comprised of Project Managers, Solution Architects and other Solution Engineers.
  • Provide work estimates and regular status updates to be used in project planning & tracking.
  • Deploy, configure and test Smart Grid Application solutions.
  • Assist in design workflows, new processes, data flows and integrations with existing systems and business practices.
  • Identify, log, track and assist in the resolution of software and process issues.
  • Provide support for technical questions on software functionality from end-users, internal and external customers in line with ITIL processes.
  • Implement and deliver projects with minimal supervision.
  • Knowledge in Data Analytics and Visualization.
Use your skills to move the world forward! 
  • We need a graduate - BE degree in Computer/Electronics/Electrical Engineering or relevant field with about 4 to 6 years of work experience.
  • Knowledge in UNIX, PL/SQL
  • ITIL certification is mandatory
  • Basic knowledge on Python/Java Scripting language will be an added advantage
  • Experience in Service Level Management is an added advantage
  • Keep up to date with latest technology trends
  • Doing ad-hoc analysis and presenting results in a clear manner
  • Strong analytical and on the job, problem solving skills
  • High-level communication skills, Exceptional interpersonal skills and attention to detail
Make your mark in our exciting world at Siemens.

This role is based in Chennai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
 
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.
 
Find out more about Siemens careers at: www.siemens.com/careers

Organization: Advanta

Company: Siemens Technology and Services Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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