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Country IT Head – Siemens Industrial Ltd., Dhaka Bangladesh

Job Description

Country IT Head – Siemens Industrial Ltd., Dhaka Bangladesh

We’re looking for the makers of tomorrow! The talented individuals ready to help Siemens transform entire industries, cities and even countries.

The incumbent in the combined position would be responsible for all IT related activities in Bangladesh. The incumbent must be a Bangladeshi national.

How do you craft the future through your incredible IT Management experience? 1. User Engagement topics

a. Ensure necessary support for installation and /or fixing of hardware and software   

     issues for all IT users in the company by engaging on-site support engineers

b. Resolve and provide necessary solution for Windows and Office365 user topics

2. Business Engagement topics

a. Capture and document BU-specific and company-specific requirements related to     

    software (ERP /local apps /other off-the-shelf software) and hardware (project-

    specific or user-specific)

b. Follow and implement PM@Siemens guideline for all IT projects

3. Infrastructure topics

a. Ensure all infrastructure equipment are functional and operative with 99.5% uptime

b. Manage and provision Windows Server, File Server, Application Server, Database

    Server, Print Server, DHCP Server, SCCM Server, NPS Server, vCenter Server in  

    Microsoft platform

c. Understanding of network architecture of LAN, WAN, WLAN including firewall, router,

    core and distribution switch for both office and guest networks to ensure overall

    network performance

d. Implement AMC with all relevant partners /principles for all infrastructure equipment  

    to ensure 100% coverage to ensure service continuation and support

4. SAP ERP topics

a. Working knowledge of all SAP 6.0 EHP7 modules – SD /MM /FICO /PP

b. Handle all user administration topic for Siemens Industrial

c. Act as the local CR manager, support annual reorg activities

5. Local Applications topics

a. Capturing necessary user requirement and follow up the implementation by

     coordinating with vendors within deadlines

b. Prepare and provide necessary environment (e.g. OS, DB server, application server

     etc.) for installation and execution of all IT applications

c. Taking data backup and perform recovery to ensure

6. Budgeting and Commercial topics

a. Take part in annual budgeting activities for IT department by preparing and

     presenting the draft overhead costs, manpower plan and investment plan to the

     Executive Management

b. Prepare necessary documentation, respond to Bangladesh Bank queries and facilitate

     timely payment to all local, regional and global service and /or product providers

7. Miscellaneous topics

a. Build and update IT-related policies regularly to ensure complete compliance with

     global standards and local adherence

b. Ensure updated details are regularly recorded for all IT assets in the ITAM tool

c. Act as local Information Security and cybersecurity lead and ensure all necessary

     guidelines are implemented

d. Act as the local data supplier to the global directory system and ensure accurate data

    is updated regularly

8. Execute any other responsibility as deemed necessary by the regional and local

    management

We don’t need superheroes, just super minds

You must have a bachelor’s degree in Computer Science /Computer Engineering from a reputable university.

You bring more than 10 years of experience in leading and handling IT operation with a reputed multinational or local company with significant IT operation.

Proficient with ITIL-based service delivery, ServiceNow, Office365 tools, SAP and local system integrators.

Must have good communication and presentation skills both in Bengali and English. Capable of working under pressure. Excellent problem-solving approach.

Make your mark in our exciting world at Siemens

This role is based in Bangladesh (Dhaka) gives the opportunity to visit other locations in Bangladesh and beyond. In return, the chance to work with teams impacting entire cities, countries - and the craft of things to come.

Siemens is a global technology powerhouse that brings together the digital and physical worlds to benefit customers and society. The company focuses on intelligent infrastructure for buildings and decentralized energy systems, on automation and digitalization in the process and manufacturing industries, and on smart mobility solutions for rail and road transport.

Last but not the least we're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow!

Find out more about Siemens careers at: www.siemens.com/careers


Organization: Information Technology

Company: Siemens Industrial Limited

Experience Level: Experienced Professional

Job Type: Full-time

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