Application specialist / MTRA/ radiographer (f/m/d) remote support French, English (Turkish optional)

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Application specialist / MTRA/ radiographer (f/m/d) remote support French, English (Turkish optional) to support our customers by the optimization of their clinical workflow and the handling of syngo.via

Your tasks and responsibilities:

  • You work efficiently in both, a local and virtual support team and thereby deliver remote application and clinical workflow support to end customers and Siemens Healthineers employees, primarily for syngo.via applications (CT, MRI, Nuclear Medicine and Mammography)
  • You are the primary contact for clinical administrators and medical technicians, and you help to optimize the reading- and clinical workflow
  • You deliver on-site support to end customers - primarily for syngo.via
  • You forward and share information about syngo.via problems to the Headquarter Support Center and distribute solutions back to the customer
  • You bring customer feedback into the Product Lifecycle Management process for syngo.via

To find out more about the specific business, have a look at Customer Services

Your qualifications and experience:

  • You have successfully completed a bachelor’s degree in the field of medicine (medical imaging) or similar
  • You have first up-to-date practical experience and know-how with several modalities, and you have performed radiological imaging, preferably advanced MR (e.g. cardiac, breast or spectroscopy) and CT imaging; knowledge about the clinical workflow and IT infrastructure complete your profile
  • If you do not have a university degree? We would also welcome applications from candidates who have completed a successful professional training course (MTRA/radiographer) and possess many years of substantial experience as radiology technologist / radiographer in a university hospital or equivalent; alternatively you have several years of substantial experience as an application specialist in the field of CT, MRI, Nuclear Medicine or Mammography
  • You are familiar with using the corresponding post-processing applications

Your attributes and skills:

  • Your business-fluent French language skills enable you to support our French-speaking customers; additionally, you have very good English skills to deliver training and to support our English- speaking customers. It is a plus if you are able to communicate in Turkish to serve our customers from Turkey as well
  • As our team is very international, we mainly communicate in English; additional language skills, intercultural or international experiences are an advantage
  • You will work on several topics simultaneously, therefore you have no difficulties in prioritizing your topics and in keeping an overview; at the same time, you show customer focus
  • With your analytical skills, you easily understand customer requests and provide customers with suitable solutions
  • You enjoy working with end-customers and are unflappable

Our global team:

Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Check our Careers Site at

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Wish to find out more before applying? Contact us: +49 (9131) / 17 – 1717, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Larah Joyce Stephan.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

Siemens Healthineers Germany was awarded the Great Place to Work® certificate.

Organization: Siemens Healthineers

Company: Siemens Healthcare GmbH

Experience Level: Early Professional

Job Type: Full-time

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