Order Management Specialist with English

Job Description

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here:

NOTE: During the current global health crisis, the priority for Siemens Digital Industries Software is the health and well-being of our entire community including current and future employees, which may add time to our hiring processes.  We appreciate your patience and invite you to visit our website to learn more about how Siemens is responding to the pandemic.

Order Management Specialist with English – AMER Zone

Processes customer orders or changes on orders from sales staff or direct customer contact. Verifies accuracy of orders and order changes and resolves order problems with customers or sales staff. Maintains customer files with sales contracts and other information. Operates under moderate supervision.

What are my responsibilities?

  • Timely processing, delivering and invoicing of orders in SAP
  • Maintaining customer data
  • Solving post-sale customer queries (in English), licensing and invoicing issues
  • Coordination of proper documents and information flow
  • Implementing world-class customer service
  • Corporate Policy validations and role specific process adherence
  • License key Management
  •  Project and process improvement engagement as required

What do I need to qualify for this job?

  • Excellent communication skills
  • Fluent English (speaking and writing)
  • Willingness to work in a later shift (12PM-8:15PM) to support US/Canadian markets
  • 2 years of corporate experience
  • Bachelor’s degree or higher
  • Strong motivation to work and multitasking mindset
  • Knowledge of SAP would be an asset

What we offer?

  • Full-time employment contract
  • Competitive salary
  • Additional benefits (PPE, private healthcare, Multisport, life insurance, lunch card)
  • Work in an international environment
  • Work from home during pandemic, later adopting a hybrid model
  • Extra days off in a calendar year
  • Free parking

Organization: Digital Industries

Company: Siemens Industry Software Sp. z o.o.

Experience Level: Experienced Professional

Job Type: Full-time

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