Service Controller

Job Description

Service Controller, Service Business Administration

Siemens Healthcare Limited | Frimley

As one of the most innovative and influential players in medical technology, we are offering an ambitious candidate the chance to be a strong player in the Service Business Administration (CS BA) Team in Siemens Healthineers GB&I.

We embrace and encourage different viewpoints, backgrounds, experiences and expertise. We encourage our employees to be themselves and empower them to unleash their true potential. This allows different ideas and approaches to thrive. Find out more here.

The CS BA team provides strong and reliable transparency on the financials and guidance on all commercial aspects of the business. Therefore, balancing the need for accuracy and efficiency, focusing on digitalisation, as well as monitoring and driving actions for improvements are the focus. In addition, a close collaboration with multiple stakeholders inside and outside of GB&I is very important to be successful. The position reports into the Head of Customer Service BA and provides strong partnership with our Service Leadership Team. This is a key role in Service Finance and will develop with you ensuring a constant learning journey for the upcoming 3-4 years before moving into another finance function at Siemens Healthineers to ensure your personal career and growth continues.

This is a very exciting time to be joining the CS BA team as we embark on an extensive digitalization journey. We are looking for a candidate to drive this process and look for new and different ways to adapt the finance function.

What are my main responsibilities?

Deputising the Head of Service BA, playing an integral role in the monthly forecast, closing and annual budget processes aligning with multiple stakeholders for the overall Service business:

Provision of analytical reports and high-level messages for the Finance and Service Community to support informed business decision making including non-financial KPIs summarized in a Service Reporting Package

Monthly in-depth analysis of the Service P&L, Balance Sheet, Cost Centres and Headcount, highlighting areas of concern and driving initiatives

Acts as the first line contact on all commercial and finance related topics, communicating with the Business Areas and Business Lines headquarters, Service Region Finance and multiple stakeholders within GB&I  

Finance Ownership of the Education and Service Diagnostics Businesses

Lead the month end processes to ensure that Service data is accurate:

New Orders and Revenues are recognised as per IFRS15

Balance sheet reconciliations and RIC controls are completed, and journals are raised on a timely basis

Drive substantial process improvements and the development of Dashboards together with the GB&I Digitalization Team including strong collaboration with headquarters and gathering different perspectives from other countries

Manage Service productivity of > £5m p.a., initiating new measures and providing transparency as the Finance Expert

Special projects related to Service e.g., Business Cases, CS Pricing, Introduction of a new SAP system, supporting business carve outs and the integration of businesses

What do I need to qualify for this job?

  • Passionate and self-motivated with a strong growth and change mindset
  • Ability to set priorities and overcome obstacles with a willingness to learn from mistakes
  • Business experience in a financial role and comfortable working with senior management
  • Very high customer orientation, focusing on value add, finding innovative solutions on own initiative
  • Enjoys collaborating and ability to work effectively in teams
  • Experienced in managing multiple stakeholders (high level vs. detailed messages)
  • Strong analytical, communication and execution skills to provide valuable insights proactively
  • Passion for Digitalisation in Finance; experience in new tools e.g., KNIME, PowerBI, PowerAutomate, UI Path
  • Experience with Big Data and drawing valuable insights from large volumes of data
  • Very proficient in the use of MS Excel and MS PowerPoint
  • SAP experience and an accountancy qualification would be an advantage

Being part of our team:

Siemens Healthineers is a leading medical technology company with a 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients, our technologies touch an estimated 5 million patients globally every day. We are committed to helping healthcare providers to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as digital health and enterprise services.

Siemens Healthineers has been Certified™ as a ‘great place to work’ We are inspired to transform the way things are done – because we want what is best for our people, our customers, and ultimately to help everyone live longer and healthier lives. To find out more about our business and recent news, including our continued response to COVID-19, please explore our website.


  • A competitive salary
  • Generous pension contributions
  • 26 days holiday
  • Access to our flexible benefits from private medical insurance to dental cover
  • Corporate Social Responsibility opportunities including 2 paid volunteering days per year
  • Support from our 24/7 employee assistance programme

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

We recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working.

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: not defined

Job Type: Full-time

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?