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Information Developer Associate - 1 (entry level)

Job Description


Job Description
Position Overview 

Applies technical communication skills to design and develop information solutions for our products to assist customers in achieving their business objectives. Understands the customers business objectives and how our products can help meet those business objectives. Requires minimal direction on projects and participates in strategic problem-solving, projects, and programs.

The position is part of an information development team reporting to an information development manager.

Responsibilities 

Understands the customers business and how our products fit into the customers business
Applies results of audience and user business task analyses to design user-centered user-assistance products
Creates realistic examples and data for use in our content
Defines content scope and plans for new and existing information solutions
Interacts with product managers and SMEs to learn customer needs, and to test and validate user-assistance products
Expands technical expertise and broadens abilities to perform multiple roles within the organization
Understands and successfully uses XML development tools and environment to create user assistance products
Becomes increasingly competent in various aspects of information development including product knowledge and application, research, user studies, information or instructional design, information mapping, media selection, graphics and multimedia development, content authoring, content reuse, testing and implementation
Required Knowledge/Skills, Education, and Experience

3 to 5 years of experience in technical communication
Strong technical aptitude: Ability to understand relatively complex technical concepts
Strong communication skills: Ability to crisply explain technical concepts from the perspective of the audience that needs to apply and use the concepts in their jobs
Excellent interviewing and research skills
Preferred Knowledge/Skills, Education, and Experience

Degree or diploma in engineering, computer science, or science
Experience working in a PLM software company
Experience working in the manufacturing industry
Exposure to or experience in PLM concepts and software

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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