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Business Operations Analyst II - 254313

Job Description

Business Operations Analyst II- Preferred locations: St. Louis, Charlotte, Dallas, Atlanta


Position Summary:

This position will be responsible for supporting the sales organization through activities involving the

Account & Opportunity Planning tool (Revegy) as well as Tableau. Responsibilities include working with

internal sales end-users, management and executives through support and training efforts, including

 reporting, dashboards, and other advanced setup of SFDC.

Performs standard analyses of business goals, business systems, objectives and needs and of the general

business environment. Plans and designs business processes/tools and makes recommendations in

order to improve and support business activities. Utilizes systems and data to resolve business issues in

 the most effective and productive manner. Works under general supervision.


Responsibilities:

Identify support materials and provide answers for fundamental support requests by end users.

Provides sales for Revegy & Tableau

Answer basic navigation and “how to” questions

Manage help desk queue

Provide support and be AMS point person on Account Planning tool (Revegy)

Performs standard analyses of business goals, business systems, objectives and needs and of the general business environment

Report and dashboard creation and execution for managers and users

Provide new user and ongoing training in person and via MS Teams

Provide ad hoc user support to answer question and fix technical errors

Initial information gathering for support inquiries; review and summarization of enhancement request prior to admin analysis

Utilizes systems and data to suggest effective solutions to business issues

Detail-gathering for vague support requests

Summarizing enhancement requests for Admin review


Minimum Requirements:

Bachelor’s Degree with a strong background in Accounting, Finance, Business Management, Computer Science or Communications preferred

Advanced experience in MS Excel, MS Office, Power Point, MS Word and other Microsoft tools

5 + years professional and or Corporate experience

2+ years’ experience with a CRM (Salesforce.com preferred)

2+ years’ experience with data analytical tool (Tableau preferred)

Must currently reside in the United States.

Applicants will not require employer sponsored work authorization now or in the future for employment in the USA. Applicants must be legally authorized for employment in the USA.


Additional Skills as a benefit but not must haves:

Experience of front line outside Sale Rep

Creating Account Planning Strategy and or Opportunity

Running pipeline data and or customer data

Analyzing complex data sets



Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

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