Senior Director, Head of Purchase to Pay

Job Description

The Service Company “Global Business Service” (GBS) of Siemens has a clear ambition: Be the Partner of Choice for Siemens businesses as well as external customers for business process outsourcing. At Siemens in GBS, we focus on platforms and services for our customers through innovation, process simplification and automation. We deliver these platforms and services through our global network of service centers that cater to customers in more than 100 countries. “Purchase to Pay” (P2P) is one of the global Business Lines of GBS, offering process outsourcing and automation services along the complete purchase to pay process.

Senior Director, Head of Purchase to Pay

In this role you will lead and grow the P2P Business Line for North America with a clear focus on customer value and experience. You will be leveraging and collaborating through a sophisticated network of front office, back office, and vendor operations. You will be responsible for customer relationships with our key customers at C-Suite levels to establish a growing partnership. As a direct report to the Global P2P leadership team, you will contribute through your customer insights and business ideas to the strategic direction of the business line. As a core member of the regional GBS leadership team for North America you will be responsible for local P2P customer relations, contract portfolio, and customer value of service operations.

In this highly influential role, you will:
  • Lead with ambition for outstanding service delivery and value creation for your customers while maintaining profitability and driving growth of service operations.
  • Utilize strong insight into the supply chain process and financial acumen from a service volume, operations, customer savings, and profit perspective to drive transformative process outsourcing and digitalization in a VUCA world.
  • Innovate and problem solve, constantly scanning the landscape for opportunities to simplify/automate processes using technologies that improve customer experience and value
  • Think and lead with value creation from platform eco-systems in mind.
  • Use advanced analytics and global automation platforms to help your team focus on the customer experience rather than transactions.
  • Make decisions in the light of end-to-end process understanding to ensure that outsourced transactions are performed with the end customer in mind.
  • Influence and promote teamwork within a globally networked organization.
  • Enable a culture of trust and high-performance thereby fueling the full potential of people within your team and developing a bench for future leadership roles.
  • Get into the details to understand root causes and how to fix issues; then, elevate to higher level strategic view to assess overall situations and build long term action plans for sustainable improvement.
Your qualifications include:
  • Bachelor’s Degree required. Master’s Degree in Industrial Engineering a plus.
  • 15+ years overall purchase to pay process experience with a minimum 10 years of leadership experience.
  • Solid understanding of multiple procurement service subject areas including service operations, supplier, commodity management, procurement savings, supplier evaluation, inventory planning, vendor onboarding, purchase order processing, and vendor payment processing.
  • Experience with applied technologies and agile methodologies for process optimization in the space of analytics, advanced analytics, robotics, and/or AI.
  • Proven experience to capture and accurately represent customer requirements and translate them into business value. Strong presentation, communication, and influencing skills both written and verbal.
  • A consistent record of leading and mentoring multi-disciplinary teams, including program management, services, projects, and operations.
Why you’ll love working at Siemens:
  • Competitive compensation (salary and bonus) based on qualifications
  • Medical, dental, prescription and vision coverage, first day of employment
  • Matching 401(k) (immediate employer match)
  • Competitive paid time off plan, paid holidays, and floating holidays
  • Career development opportunities
  • Flexibility to work remote a few days a week
  • Paid parental leave


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment! Please contact us to request accommodation.

Organization: Global Business Services

Company: Siemens Corporation

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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