SHD DX Customer Application Specialist 客户应用专员 254883

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Your tasks and responsibilities:

1.            Efficient and effective completion of instrument installations at customer sites;

2.            Carry out troubleshooting and complaint handling, fixing incidents with optimized costs and quality;                                                                                        

3.            Ensure that all customers are adequately trained on instrumentation, and ensure that customer software is updated timely if new software versions are released permanently improving the quality of our services;               

4.            Support sales activities, including cooperating with BP, distributors;                         

5.            Achieve company, organizational and personal goals to ensure business development;

6.            Follow company policy and all related SOP/EHS to fill up forms, documentation to ensure all actions being trace;

7.            Other tasks assigned by supervisor or company, like site survey, cutomer visit and ect.

Your qualifications and experience:

  1. Bachelor Degree or above in Technology (Medical Technology), laboratory Medical, major in Molecular Biology, Microbiology, Clinical Chemistry, Diagnostics;
  2. Good command of English skill, CET-4 is required and CET- 6 is a plus.
  3. At least 3 years working experience with a proven good record in IVD Service;
  4. Adequate knowledge about diagnostics products and its major feastures, applications and advantages;
  5. Good personnel relationship with realted stakeholders in different situation;
  6. Good conflict management skill with different situation.


Organization: Siemens Healthineers

Company: Siemens Healthineers Diagnostics (Shanghai) Co., Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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