Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit, combined with our long history of engineering in the ever evolving healthcare industry.
We offer you a flexible and dynamic environment where you have the space to stretch beyond your comfort zone in order to grow personally and professionally. Sound interesting?
Then come in and join SSMR as CIQ Engineer to inspire the future of healthcare.
Your mission and responsibilities:
1． Process the customer complaints together with DCU /CS as the proxy and interface of R&D/作为研发的接口和代表，和DCU/ CS一起处理客户的抱怨。
2． Collection/Maintenance/Monitoring/Analysis/Report on the IB data/IB数据的收集、维护、监控、分析和报告
3． Process the System related product charms / change requires and trigger the solution (Service Pack Project, CR Management). / 处理已发布产品相关的系统Charm（Conduct CCB）和变更需求，并根据相关的流程分析触发解决方案。
4． Feedback the IB insight to R&D/MK/CS as the input for the strategy development/把建立的IB Insight 反馈给研发/市场/客服作为未来的方向指引
5． Sharing product overall picture to stakeholders timely， driving for solution; / 定期信息沟通，推动解决方案。
6． Keep up to date in specific area of competence, continuously innovation and patent. / 保持最新的相关领域能力，持续创新和专利
Your qualifications and experiences:
1. At least 3 years experience in relevant technical/engineering field, or equal experience under post graduate program. / 3年以上相关工作经验
2. Master/Bachelor degree in MR system relevant technical/engineering field / MR系统相关专业硕士/本科学历
Being Part Of Our Team
Siemens Healthineers is a global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
Curious about our culture?
Our culture embraces different perspectives, open debate and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas and celebrate success.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Organization: Siemens Healthineers
Company: Siemens Shenzhen Magnetic Resonance Ltd.
Experience Level: Experienced Professional
Job Type: Full-time