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Healthcare Consulting Solutions Specialist

Job Description

Do you want to shape and contribute to the future of healthcare? Siemens Healthineers are looking for an experienced Healthcare Consulting Solutions Specialist to join our team.

You will be dedicated to achieving sales success and growth for Siemens Healthineers by developing customised solutions. This is done through workflow and data analysis, and is developed in collaboration with other colleagues within the commercial organisation. Upon winning automation business you will engage with customers as they transition their processes, guiding and mentoring them to get from current to future state with the most efficient processes possible. You will continue to engage with customers throughout the solution lifecycle to maintain and improve the efficiency of the solution.

You will be responsible for expert development of automation concepts to approval stage. Best in class process improvement with customers using established and novel approaches. Collaboration with the commercial team to enable the Laboratory Diagnostic team to meet its Solution Sales numbers on an annual basis. This is done by providing best-in-class workflow excellence and appropriate consulting services to create a competitive advantage. Operating mainly in the UK but there may be opportunities for occasional projects with Global colleagues.

This role will be at least 60% customer facing with the remainder being home and Siemens office based.

Responsibilities:

Pre-sales operational assessment for prioritised automation prospects according to the sales engagement plan

Data analytics, workflow analysis, process observation and mapping, value stream mapping, understanding current and developing future layout, development of the evidence as to solution, feedback to sales and customer. 

Assessment of tube and barcode compatibility. Run capacity modelling, simulation. Become familiar and advise around network configurations, staffing profiles and reprofiling.

Responsible for solution design using AutoCAD.

Coach and mentor team members and drive up capabilities and performance of the team

Assist with tenders

Transition management - Oversees and drive delivery of proposed processes around the concepts developed at the pre-sales stage. This may include change management facilitation to enable workforce reprofiling and where necessary rapid improvement events.

Healthcheck - Manage allocation of Healthchecks, assessment of LIS data, dashboard, process checks of automated and non-automated processes at existing customers. Advise customer on the performance of their operations and opportunities for process improvement.

Rapid Improvement Events - Deliver Rapid Improvement Events as required. Ensure evidence based Process improvement tools get customer's processes to a better place. Produce evidence of outcomes to provide evidence and collateral 

System upgrade consulting - Assist with sites that are undergoing track extensions or new modules following on from a contract extension or CCN. Develop revised concepts in AutoCAD using data and modelling. At the time of implementation work with the teams as per "Transition Management"

To aid customer retention by undertaking Customer Lean Training as identified

Skills & Experience:

Essential: Be fully conversant with laboratory operations, terms and technologies in Blood Sciences

Essential: Have significant experience in a similar competitive environment.

Essential: Balances the numerous priorities related to the market and customers by displaying the necessary personal skills to manage the workload successfully. Not afraid to discuss priorities with Manager

Essential: Can demonstrate co operative working with all team members understanding the commercial goals of the organisation.

Essential: Excellent interpersonal skills, able to question, suggest, build rapport and have a high credibility

Desirable: Successful implementation of sustainable lean initiatives within a healthcare environment. Able to demonstrate or show certification in Lean process management

Desirable: Some level of commercial selling experience in a complex selling situation

Being part of our team:

Siemens Healthineers is a leading medical technology company with a 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients, our technologies touch an estimated 5 million patients globally every day. We are committed to helping healthcare providers to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as digital health and enterprise services.

We are inspired to transform the way things are done – because we want what is best for our people, our customers, and ultimately to help everyone live longer and healthier lives. To find out more about our business and recent news, including our continued response to COVID-19, please explore our website.

Benefits:

  • A competitive salary
  • Generous pension contributions
  • 26 days holiday
  • Access to our flexible benefits from private medical insurance to dental cover
  • Corporate Social Responsibility opportunities including 2 paid volunteering days per year
  • Support from our 24/7 employee assistance programme

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

We recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working.



Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: not defined

Job Type: Full-time

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