Senior Product Manager, Data Solutions
About the Role
The Platform team is focused on enabling and scaling the Comfy solution for our customers and external partners. The platform spans our SDK and associated APIs, external partner and customer vendor integrations, frontend enablement of integrations via mobile app widgets, our data strategy, and enabling a best-in-class experience for our customers, customer development teams, and partner development teams.
As Comfy’s solution expands and we begin to touch multiple stakeholders and scale our product across a growing partner ecosystem, we are looking for someone who is technically grounded with strong business intuition to step into our Product Management team and influence our future growth trajectory.
As part of our product management team, you will:
- Serve as a key interface between our Product team (which includes Engineering and UX / Design) and our customer-facing teams (including Sales, Marketing, Business Development, and Customer Success).
- Define common workflow requirements by learning from our customers, creating documentation and working closely with our UX and engineering teams to align your learnings with user experience best practices.
- Execute against priorities and roadmap set by the Product team for user experiences on the platform.
- Explore and prioritize competitive differentiating features that provide a unique value proposition.
- Perform continued market research of competing workplace solutions.
- Understand the role of stakeholders in implementing our product solutions.
- Support implementation of pricing strategies that can meaningfully grow our revenue streams.
- Help define unique user experiences and actionable insights for our customers, ranging from facility managers and heads of businesses, to developers and external partners.
- Partner with go-to-market teams to launch new features and support new roll outs.
- Constantly gather and prioritize feedback, both internal and external.
As part of our platform team, you will:
- Explore, evaluate, and implement best practices for building out and maintaining our SDK and associated data APIs for the developer persona.
- Define best practices for our data strategy, including standardization of reporting data and external data access.
- Work closely with our engineering team to ensure that our data platform is built for performance and scale to support a growing global customer base.
- Identify and implement best practices for onboarding external developers.
- Take a role in onboarding of developer partners and ongoing training processes.
- Partner with our data analyst team on execution of reports and other research projects.
Background and Experience:
- You have 3-7 years of Product Management experience working with SaaS software/mobile apps, data/platform engineering, APIs & related technologies.
- BA/BS in Computer Science, Electrical Engineering, Mathematics, Statistics, or a related technical field, or equivalent practical experience.
- Experience shipping products, especially APIs.
- Proven track record working with your end users, customer service, analytics, and user research to continually improve the quality and impact of your products.
- Great to have: Previous experience in corporate real estate or workplace experience products.
- Great to have: Growth experience, scaling the user base for consumer or B2B2C products, partnering with sales and marketing.
- Great to have: experience with Tableau, Power BI, and other BI solutions.
- Great to have: Experience working with North Star Metric frameworks.
- Great to have: Experience scaling up processes.
- Ideally Bay Area based - we do plan to work from the office several days a week once Alameda county allows offices to re-eopen.
Organization: Smart Infrastructure
Company: Building Robotics Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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