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Adoption Support SaaS - Teamcenter

Job Description

Educate, Motivate and Oversee PLMS adoption support activities for Teamcenter
Work closely with the support team to further embrace Adoption Support Interactions with customers.
Develop adoption Support best practices
Need to adjust the working time according to the business requirement
Personality

Willing to constantly learn and to keep up-to-date with latest PLM technologies .

Strong business sense with a positive, get-it-done attitude.

Passion for customer support and strong sense of ownership.

Self-starter with well developed sense for priorities and the ability to follow through.

Mature, pleasant, well organized, self-motivated, reliable, responsible, and able to work under pressure

Required Knowledge/Skills

Need to have the knowledge of Installation/configuration/Administration and usage of Teamcenter.
Knowledge about various web application servers like weblogic ,websphere,jboss etc.
Knowledge about various database like Oracle , MS Sql
Good knowledge of written and spoken English
Good knowledge of Microsoft office suite
Working independently and confidently in analyzing customer requirements and transform them into workable solutions.
Need to have answering skill for customer demand.
Need to have interview skill to get right information from customer
Need to have good technical writing skill for writing the technical report to the customer and product development.
Ability to prioritize multiple assignments and deadlines.
Cloud knowledge of various service providers like – AWS , Azure , Google , Alibaba , IBM
Educational Qualification and Experience

Bachelor or master’s degree holder or above in Engineering or Information Technology.
8+ Years’ experience in the Teamcenter Administration and Application usage of various modules
Good to have prior experience in customer support

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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