Who designs your future? You do.
Are you looking for a career where you can showcase your technical aptitude and passion for problem solving to make the world a more safe, reliable, and equitable place? Then look to Russelectric, A Siemens Business!
Russelectric custom designs and builds power control systems and equipment to meet the stringent performance and reliability requirements of healthcare, data, communications, and other critical facilities. As a Siemens business, Russelectric does all of this while supporting communities and offering life-changing opportunities for people from all walks of life.
Join our team! Recognized by Fortune as World’s Most Admired Companies 2021
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.
What you will do for Russelectric:
As a Project Specialist with the world’s most respected manufacturer of automatic transfer switches and power control systems, your role is critical in driving customer satisfaction from order acceptance through receipt of payment. You will work to ensure that projects and orders are executed with excellence and that customer experience is nothing short of stellar.
- Performs order management for assigned customers, from order acceptance to invoice.
- Effectively communicates project expectations to team members in a timely and clear fashion.
- Manages and files clients' information in SAP and other information systems.
- Supports customers remotely and/or onsite, providing first-level user support in case of arising issues.
- Maintains the relationship with clients and sales representatives to clarify orders and issues.
- Tracks project milestones and deliverables to ensure successful and timely delivery of projects based on agreed upon contract terms.
- Coordinates the resolution of complex issues and questions with respectively qualified Field Service Engineers or Project Engineers.
- Participates in investigating and resolving commercial and/or technical problems.
- Assists with coordination of materials procurement; Engineering and Field Service resources for projects; and coordination of deliveries to customer sites and startup with Field Service team
- Assists with routine administrative responsibilities on a project.
- Assists with project cost reporting and prevention of non-conformance costs, when applicable.
- Selects appropriate processes from clearly documented rules, past practices, or instruction.
- High school diploma or state-recognized GED required; Bachelor’s degree in engineering preferred
- Ability to travel 10%
- This role requires experience in customer-facing project management or order management with customer-relationship responsibilities
- Expertise in the energy/critical power industry is preferred
- Proficiency with Microsoft Office required
- Experience with SAP is preferred
- Good verbal and written communication skills in English required.
- Good interpersonal skills and influencing people are important requirements in the job
- Solid organizational skills including attention to detail, time management, and problem-solving skills
- Experience of working in complex/matrix organizations with multiple responsibilities and drivers desired
- Experience in applying methods or procedures which generally are well defined and straightforward, but with occasional deviations
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
- Competitive salary based on qualifications
- Health, dental, and vision plans with options
- Matching 401(k)
- Competitive paid time-off plan, holidays, and floating holidays
- Paid parental leave
- Company cell phone and laptop
- Extensive product training and professional career development
- Education and tuition reimbursement programs available
- Overtime, on-call pay, and company uniform and vehicle for eligible positions
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, domestic partner status, disability, weight, height or AIDS/HIV status, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.
Organization: Smart Infrastructure
Company: Siemens Industry, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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