Services Program Manager

Job Description

Position Title: Project Management

Location: Pune

As part of a country /vertical, region, or zone Services organization, leads a services program consisting of related services projects or leads multiple unrelated services projects driving customer's value realization and business outcomes.

Lead and handle the set up of the program through to delivery of the new capabilities and realization of value. Handle the dependencies between projects, establish and publish clear priorities among projects and program activities, supervise the projects optimally and establish the required program governance model. Act as the primary point of contact for the program and aligns Sales, Presales, Engagement Management, Services Management, and the customer for the program, including across countries. Works under self-management to lead programs of medium to high size and complexity, that span across several countries within the Zone. Mentors Project Managers and other key program team members.

Drive Value Realization
  • Successful delivery of GDN Scope of the project(s) – Scope, Quality, and Efforts (agreed upon timelines and within agreed efforts) - Project can be of Multi-Location and Multi-Domain in nature
  • Plan, Assign, and Track Project Activities
  • Ensure adoption of Program/Project management methods and tools established by PMO
  • Ensure Adherence to Process and Standards Specified and Collaborate with Quality Function to ensure compliance of the same
  • Collaborate with GDN Business Management and GDN Design office to develop customer proposals, respond to RFPs, technical collaterals, etc.
  • Collaborate with Operations and Resource management functions for all Resourcing, Project Support activities required to ensure a smooth project delivery
  • Provide feedback to Practice and function to ensure all skill gaps are addressed
  • Collaborate with employee development managers on PPAF (Project Performance Feedbacks) of team members
  • Understand & provide inputs to improve internal tools and systems used in project management

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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