You will be E-commerce specialist for digital sales operation. This role also provides commercial and service support to sales activities.
What are my responsibilities?
-Together with respective business line and service line to secure orders from internal & external customers end-to-end.
-Drive order management process (automation, optimization)
-Handle commercial topics, e.g. online contract, online quotation, new portfolio launch preparation from E-commerce commercial side
-SAP order execution, and training for teams for all different types of online orders
-Coordinate with customer and internal colleagues about logistics issues
-Internal & External Invoice issue verification
-Handle after-sales service / complaints from online customers
-Coordinate and manage vendor to provide higher quality service for us (service staff and order specialist)
What do I need to quality for this job?
-Bachelor’s degree or above in business administration, finance, accounting or related areas
-Have experience with sales business administration tasks
-Proficient in Microsoft office applications and have experience with commercial SAP applications as well
-Good communication skills to understand requirements from internal & external
-Customer orientation and service attitude
-High sense of responsibility, initiative, strong ability to work under pressure
-With sense of Internet, love E-commerce business, with experience of handling online customer service and order is preferred
Organization: Digital Industries
Company: Siemens Ltd., China
Experience Level: Early Professional
Job Type: Full-time