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Field Service Engineer

Job Description



Make your mark in our exciting world at Siemens.

We are a collection of over 372, 000 minds building the future, one day at a time. Together, we create technologies that take society further. 
We’re looking for people with the skills and vision to build a better tomorrow. Join our  Digital Industries Division as a Field Service Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

Making our customers’ digital transformation a success is our top priority. The industrial know-how of our service-experts, cutting-edge-technologies, and our holistic approach, make us a trusted partner for digitalisation in an industrial environment. Join our team and help shape the digitalisation journey of our customers – from day one.

We are looking for an enthusiastic field service engineer with a keen desire to succeed and drive customer excellence through technical abilities and aptitude.
As part of the field service team you will be expected to provide both onsite and remote technical support across a diverse range of automation products. Along with project support installation and commissioning.

The field service team support customers with both legacy and cutting-edge-technologies, across all industry sectors so the ability to adapt and have a growth mindset is vital.

Your key focus will be supporting our customers onsite, fault finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.

Reporting to the field service team leader, the successful candidate will provide professional and efficient fault finding, repair and commissioning service to customers throughout the UK & Ireland.  You will be expected to participate in a standby rota, and therefore a flexible attitude towards out of hours and weekend working is essential. 


It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development, whether that’s Chartership, training or mentoring. 


Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here.


This is your role. What part will you play?

• Customer focus, delivering complex solutions with exceptional customer service.
• Site support including fault rectification, modifications, installation, and commissioning.
• Liaison with customers, contractors, and team members.
• Creation of reports and documentation.
• Engineering, design, and commissioning.
• Identification and implementation of software, hardware & system improvements, rectifications.
• Support our 24/7 standby rota, and technical support as required.
• Perform FAT, SAT, and commissioning alongside contractors and customers.

    
We don’t need superheroes, just super minds:
 
• Degree/HNC level in electrical/electronic engineering or equivalent experience.
• Excellent team player works collaboratively and proactively.
• Excellent communication skills.
• Adapts well to working both in a team and on your own initiative.
• Experience in commissioning and fault-finding industrial automation systems.
• Experienced multi-vendor PLC, HMI, SCADA and DCS systems.
• Awareness of IT/OT networks, design, and configuration.
• Appreciation and understanding of relevant standards.
• Experienced with industrial security concepts and standards.
• Experience of whole project lifecycle from conception to completion.



We’ve got quite a lot to offer. How about you?

Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.
 
Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here.
We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section here.

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Organization: Digital Industries

Company: Siemens plc

Experience Level: not defined

Job Type: Full-time

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