Quality and Business Excellence Coordinator

Job Description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world’s most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Competitive total rewards package.
  • Profit sharing available.
  • Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.
  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2018, Canada’s Top Employers for Young People 2020 and Greater Toronto's Top Employers 2021.

What will you do?

The Manager, Regulatory & Legal Operations is responsible for managing all aspects of the Quality Management System (QMS) of Siemens Canada Limited, as well as for overseeing all aspects related to Technical Regulations & Standards, Product-Safety and Electrical-Work Permits. The Manager, Regulatory & Legal Operations is also responsible for the development, implementation and maintenance of systems that support Legal-Operations, as well as for ensuring general process-compliance.

  • Ensure that all QMS-Documentation (i.e.: Policies, Procedures, SOPs, Work-Instructions, etc.) are properly maintained and readily available via the prescribed Document-Management System.
  • Oversee the Internal Audit Program (i.e.: Auditor-Training/Certification, Scheduling, Reporting, etc.), while ensuring proper development/implementation of Corrective Action Plans.
  • Support general Root-Cause & Corrective-Action activities
  • Ensure that Non-Conformance Costs are properly tracked, analyzed and reported
  • Ensure compliance to requirements related to Product-Safety, Technical Regulations & Standards, as well as Electrical-Work Permits
  • Support Risk & Internal Control Testing (Compliance-Monitoring)
  • Help to define and drive strategic and operational Legal Department efficiency initiatives
  • Develop and implement internal process guidelines, templates, tool kits, and assist with optimizing workflows within the Legal Department
  • Assist in identifying and implementing Legal Department tools, including assessing legal technology software, to streamline new or existing practices
  • Monitor and coordinate the outside counsel management (including engagement, instruction, billing and evaluation)
  • Support the management of the Legal Department’s reporting obligations to relevant business partners, including litigation and risk & internal control (RIC) compliance
  • Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as various business units

What will you need to succeed?

  • Degree or diploma in related field
  • Minimum 5-10 years of experience with Quality Management Systems
  • Lead auditor or Internal auditor certification preferred
  • Experience with Legal-Processes & Documents preferred
  • Project management ability and experience with Document Management Systems
  • Experience with the automation/digitalization of transactional processes (i.e.: Legal Operations)
  • Proficient in the application of problem-solving (CAPA) tools (i.e.: 8D, Fishbone, 6-Sigma, etc.)
  • Able to develop and present training-materials to Technical-Personnel
  • Experienced with Microsoft applications (i.e.: Excel, Word, PowerPoint, Teams, SharePoint, etc.)
  • Working knowledge of Product-Safety, as well as Technical Regulations & Standards
  • Demonstrated organization & communication skills in a team-oriented environment
  • Solution oriented, with a learning mindset and a proven ability to understand business challenges, and develop/implement new/innovative solutions to improve overall organizational performance

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. 

Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.



Organization: Smart Infrastructure

Company: Siemens Canada Limited

Experience Level: Experienced Professional

Job Type: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

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