Plans, analyzes, implements, and maintains infrastructure hardware / software in support of complex business processes for both internal and external customers. Provides high level design, implementation, and troubleshooting support for infrastructure hardware / software. Performs key role in implementation and maintenance planning.
Interacts with internal business process owners and Senior Management to determine requirements and specifications. Serves as a liaison with vendors and other third-party providers. Conducts troubleshooting and tuning to meet availability needs, while also playing a key role on larger projects. Demonstrates advanced proficiency within infrastructure related requirements and configurations. Operates under minimal supervision, with latitude for decision making and cross-team communication. Acts as advisor to Intermediate and Associate levels of IT Infrastructure Engineers. A strong ability to work within a Global Team supporting multiple locations.
Cisco network experience – working extensively with Cisco network software, Cisco network engineers are familiar with design, support, and deployment of Cisco LAN Catalyst and Nexus, WAN ISR and ASR products
Routing Experience – using Cisco IOS, COS, and IP routing protocols, Cisco network engineers work with and have a strong understanding of router platforms
Troubleshooting – troubleshooting complex network problems and outages, Cisco network engineers locate problem areas, isolating them for solutions
Customer service skills – Cisco network engineers consult clients and customers to ensure that their needs are met; customer service skills are essential to building rapport with customers
Knowledge of switches – Cisco network engineers should have experience troubleshooting Layer One network connectivity and also understand Layer Two, Three, and Four switching
Cisco WAAS or Riverbed
HPE Commware and HPE Provision/Aruba OS experience
Organization: Digital Industries
Company: Siemens Industry Software (India) Private Limited
Experience Level: Mid-level Professional
Job Type: Full-time