Interoperability Software Customer Experience Engineer

Job Description

This position is as an Application Engineer in Customer Experience team of CAD translator products.  The employee will perform the role of application engineer for translator products to create user-focused content, customer workflows and will  contribute to requirements gathering and product definition phase and  test plan creation with focus on surpassing customer expectations and achieving high quality and on-time delivery.   The employee will create, document and execute customer oriented test scenarios for focused product areas.  Significant amount of interactions with customers, product management and development teams will be required.

  • Learns the product, conducts research, defines  content and scope, plans, develops, and maintains new and existing information solutions for end-users
  • Contributes in requirements gathering, product definition and use case creation for new product features
  • Prepare customer oriented test specifications and use cases, documents customer workflows and creates and validates test data for assigned projects and products
  • Becomes increasingly competent in many aspects of information development including product knowledge and application, research, user studies
  • Responsible for in-depth technical know-how and customer facing presentations
  • Works with minimal supervision on complex projects
  • Well skilled with broad proficiency. 

Pre-requisites and essential functions:

  • Bachelors or higher degree in Mechanical Engineering or related discipline
  • 3  to 5  years’ experience as  CAD/PDM/PLM  product end user
  • Excellent analytical skills
  • Expert level knowledge of one or more of leading CAD and PLM systems like NX, SolidEdge, Creo, CATIA V5,Solidworks, Teamcenter, Teamcenter Visualization would be required
  • Prior experience with NX and Teamcenter  would be a plus
  • Prior experience with design and manufacturing collaboration workflow using different file formats such as JT,STEP,IGES,DXF would be desired
  • Knowledge about CAD software quality assurance process (manual and automated) would be a plus

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Mid-level Professional

Job Type: Full-time

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