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Order Management Specialist with German and Russian

Job Description

Order Management Specialist with German

Processes customer orders or changes on orders from sales staff or direct customer contact. Verifies accuracy of orders and order changes and resolves order problems with customers or sales staff. Maintains customer files with sales contracts and other information. Operates under moderate supervision.

What are my responsibilities?

  • Timely processing, delivering and invoicing of orders in SAP
  • Maintaining customer data
  • Solving post-sale customer queries (in German), licensing and invoicing issues
  • Coordination of proper documents and information flow
  • Implementing world-class customer service

·        Corporate Policy validations and role specific process adherence

·        License key Management

·        Project and process improvement engagement as required

What do I need to qualify for this job?

  • Excellent communication skills
  • Fluent German (speaking and writing)
  • Good knowledge of English
  • 2 years of corporate experience
  • Bachelor’s degree or higher
  • Strong motivation to work and multitasking mindset
  • Knowledge of SAP would be an asset

What we offer?

  • Full-time employment contract
  • Competitive salary
  • Additional benefits (PPE, private healthcare, Multisport, life insurance, lunch card)
  • Work in an international environment
  • Work from home during pandemic, later adopting a hybrid model
  • Extra days off in a calendar year
  • Free parking
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

#LI-PLM  #LI-MG1



Organization: Digital Industries

Company: Siemens Industry Software Sp. z o.o.

Experience Level: Early Professional

Job Type: Full-time

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