The Global Services and Success organization is looking for an Application Lifecycle Management (ALM) Subject Matter Expert (SME) for Siemens’ Lifecycle Management Solutions.
§ The candidate is expected to have a deep understanding of Siemens’ lifecycle management (ALM) solution suite, including Polarion.
§ The candidate is intended to be a senior expert in the implementation (services) of Siemens’ lifecycle
§ management (ALM) solution suite across one or more related industries/domains, including project
§ management, requirements management, test management, and to define, build, test and manage complex software systems across distributed teams.
§ The role requires a passion for helping customer achieve realized value, a vision for improving Siemen’s position in the ALM/PLM marketplace, a desire to increase our market share in industries that we serve, a drive for continuously improving the processes that we use to achieve successful implementations and the willingness to travel globally.
§ This role will report directly to the Global Practice Lead for LCS Services. This Practice is within the Global Services and Customer Success organization and will work extensively with the Zone Services teams.
§ Align and operationalize the defined services strategy across the Segment (product development and product managers) and Zones
§ Ensure the IP assets are in place to support business development and efficient delivery
§ Contribute thought-leadership, coordination/collaboration and intellectual property to support the
§ realization of services excellence across a matrixed cross-functional and cross-regional team globally
§ Create and Enable a climate of teamwork, knowledge sharing, and cooperation across the customer success organization
§ Collaborate with Segment (Product Management and R&D) team members to have a comprehensive view of the LCS ecosystem of products
§ Collaborate with Zone sales and pre-sales teams to Scope and Estimate strategic services engagements
§ Collaborate with Zone services teams to support strategic services engagements
Required Knowledge/Skills, Education, and Experience:
§ Excellent leadership skills, capable of synergizing and guiding a team of functional and technical individuals.
§ Bachelor’s degree in Computer Science, Computer Engineering, Mechanical Engineering or related discipline with a minimum of 10 years of related experience
§ Very good knowledge of business processes in the ALM / PLM environment as well as process knowledge in the area of Business Process Analysis
§ Experience in the area of Requirements Engineering / System Engineering / Test Engineering
§ Experience with Application Lifecycle Management products including Polarion and/or Teamcenter, Requirements Management
§ Knowledge and interest in the following topics / areas:
· Process models (e.g. Agile, Scrum, SAFe, Kanban, RUP, XP, V - Model, CMM)
· Java development, J2EE, Wiki scripting, Velocity, HTML
· Subversion, Git, GitLab, GitHub
· Requirement Engineering, Configuration Management, Version Management, Change Management, Defect Tracking, Task management, Project management
§ Required amount of travel with the position – Travel is international and is expected to be as much as 70% at times – averaging around 25%
§ Excellent written and verbal communication skills, capable of effectively capturing and communicating technical information at all levels.
§ Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio) skills – Intermediate
§ Recognized expert in ALM applications
§ Strong customer and inter-personal skills, excellent English verbal and written communication abilities, the proven ability to gather and apply customer requirements, and the ability to quickly diagnose and troubleshoot issues.
§ Knowledge of related Product tools such as IBM Rational Doors, IBM Rational RTC, PTC MKS Integrity, Jama Contour, JIRA, Cognition Cockpit, Codebeamer, Blueprint Software, HP ALM, and Microsoft TFS
Organization: Digital Industries
Company: Siemens Industry Software Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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