Teamcenter Cloud Support Consultant

Job Description

This Job Description is for Teamcenter Support projects in Managed Services.


* Minimum 3-5 years Teamcenter Support experience, with atleast 2-4 years supporting a customer

Production instance

Mandatory Teamcenter Skills:

* Teamcenter Installation in a distributed environment

* Teamcenter custom template install using BMIDE

* Distributed FMS configuration

* Dispatcher configuration

* Active Workspace Installation and Configuration

* NX and Solidedge CAD Integration

* Working experience in Perl/Batch Scripts

Good to have Technical Skills:

* Catia, AutoCAD and ProE CAD Integration with Teamcenter

* SQL Scripting

Other Mandatory Skills:

* Strong analytical and trouble shooting abilities.

* Loves solving problems

* Has a systematic way to solve problems.

* Should be able to perform root cause analysis and arrive at the right solution

* Excellent verbal and written communication skills

* Team player

* Learning attitude - willing to learn new things.

* Basic Linux and Windows Operating System knowledge

Good to Have Skills:

* Mentoring of junior team members

* Use Pareto or 5 Why or any other Industry technique for root cause analysis

* Ability to automate some of the tasks

* Scripting knowledge would be useful

* DBA knowledge on Oracle/MS SQL

Roles and Responsibilities:

* Have to work in shifts, as we are supporting 24x7 customers

* May have to work on Call during holidays

* Solve L2 tickets on the application

* Apply patches on test, UAT and Production Server

* Document root cause analysis of issues

* Reach out to GTAC for Product Issues and raise IRs

* Communicate with users on issues

* Work with L3 on issues which cant be solved by L2

* Provide workarounds to issues

* Develop Knowledge Management database for solved issues

Willingness to work in the night shift

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Early Professional

Job Type: Full-time

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