21H027_Sales Operations Specialist

Job Description

Division:  Sales Operations Dept., Marketing & Sales Operations Division


Defines and ensures implementation of business strategy, guidelines, and procedures, acts as a trusted advisor to Sales & Business Management regarding Business Excellence.

Key Responsibilities:

* Sales Process Optimization: Identify opportunities for process improvement and assist sales management in understanding and resolving process bottlenecks and inconsistences to achieve operational excellence. 

* Sales Data Analyses: Compile, analyze sales and market data and provide valuable feedback and actionable insights to guide sales activities. 

* Tool Design and Development: Translate business needs to technical specification. Design, build and deploy business intelligence solutions (e.g. reporting tools & dashboards). 

* Digital Transformation: Lead digital transformation projects with IT and stakeholders by adopting latest technologies such as RPA, Blockchain or Artificial Intelligence.

Other Responsibilities:

* Drives alignment on strategy, guidelines and procedures related to business excellence.

* Analyses, develops, implements, and adapts defined business excellence guidelines and procedures for assigned area of responsibility, ensures proper communication and training. 

* Plans and initiates benchmarking activities and assessments of organizational operational performance.

* Defines and monitors appropriate KPIs and improvement targets together with management and functions.

* Sets up, coordinates and ensures implementation of comprehensive business improvement programs in line with overall business strategy and targets.

* Defines program structure, required resources, responsibilities and targets for individual subprograms.

* Monitors program progress and ensures program reviews with management and communication to stakeholders.

* Actively participates and contributes ideas and solutions to improve CRM tools.



* Strong communication and presentation skills in both Japanese and English (i.e. TOEIC 800+), including oral & written

* Strong in strategic, analytical, and logical thinking

* Strong in project management / process management

* Demonstrated track record of success in managing key process improvement initiatives

* Proficient computer skills (MS Excel/PowerPoint/Word/Access/O365 applications)

* Familiarity with BI tool (e.g. Power BI, Qlik) 

* Bachelor’s degree or equivalent


* Working experience at consulting firms or multiple business units

* Expertise in digital technologies, including data/information visualization, decision making support tools/algorithms and quantitative methods

* Knowledge of, or deep interest in, innovative work methods, including Agile, Scrum, etc., designed to reduce time-to-market and user-friendliness

* Familiarity with CRM tool (e.g. SalesForce/Oracle Sales Cloud)













【休日・休暇】完全週休2日制(土・日)、祝日、メーデー(5/1)、年末年始 (12/29-1/4)、年次有給休暇、夏季休暇(6日)、子の看護休暇、介護休暇、保存休暇、ボランティア休暇(5日)、リフレッシュ特別休暇など



Organization: Siemens Healthineers

Company: Siemens Healthcare K.K.

Experience Level: Experienced Professional

Job Type: Full-time

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