Sales Enablement Tool Administrator

Job Description

Global Sales Operations - US

Are you somebody that enjoys the challenge of building something?

At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here:

Job Description, Main Duties & Requirements

Position Overview

As a member of the Sales Enablement Tools Operations Team inside the Global Sales Operations Team (DI SW GS&CS GO OPS SVCS), the candidate will function as a co-administrator of our Sales Enablement tool (Highspot) in close collaboration with the tool manager. The responsibilities and goals are to maintain and promote our Highspot Sales Enablement tool, and to train, guide and support our end-user communities made of 30,000 users all over the world!


The main responsibilities associated with this role are threefold:

Highspot Configuration:

Participate in the definition and design of cutting-edge Sales enablement process!

Maximize usability and efficiency of the tool for our Sales community and our content providers by leveraging Highspot features, optimizing user navigation and providing adequate reporting.

End-user Communities Support:

Educate content providers in a role-based ownership culture utilizing cutting edge methods and maintain consistency through standards. Build guides and videos to support ongoing learning courseware. Address Service Desk tickets to resolve end-user requests.

Highspot Maintenance:

Ensure the best possible end-user experience by keeping the tool lean and clean through regular activities like user management, compliance control or automated process control.

Required Minimum Knowledge/Skills, Education, and Experience
  • At least 2 year’s experience in Website Management, Content Management or Sales Enablement software solution in a corporate environment
  • Proficient in both spoken and written English
  • Good communication and motivation skills
  • Remote call management skills in a diverse multi-cultural environment

Preferred Knowledge/Skills, Education, and Experience
  • Website development skills: HTML/CSS, JavaScript, Photoshop
  • Familiarity with Salesforce (SFDC) or any other CRM tool is a plus
  • Self-starter with well-developed sense for priorities, the ability to follow through and the diligence needed to ensure proper alignment of all the various requests
  • Willing to learn and innovate with tools and technologies evolutions as well as organization evolutions
  • Enjoys a culture that rewards autonomous, well organized, self-motivated, reliable, responsible people.

Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Qualified Applicants must be legally authorized for employment in the United States


Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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