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FY22 Campus - SSME CS Assistant Education Specialist

Job Description

岗位简介

技术培训师在CS培训中心执行培训课程,该培训中心负责为我们的客户和服务工程师提供培训和教育。教育项目包括技术服务培训课程。

我们的目标是使我们的客户和服务工程师能够提供客户认可的服务,以确保我们的设备持续正常运行。

任职要求

流利的英语听说读写

生物医学工程或影像学相关专业

大学本科以上学历

工作职责

教授课程

从课程准备到参与监控和授课的整个技术培训过程,为CSE和客户提供课堂理论和实际操作。

保持培训演示系统处于良好状态。

维护、维修和更新相关医疗设备(即:工作站或CT扫描仪、超声波作为培训演示系统),并使其处于培训准备状态。

认证

执行培训认证流程:协助开发认证试题;进行测试。

沟通

向事业部、支持部门反馈错误信息并提供经验证的解决方案以纠正错误。

主管交办的其他与工作有关的任务。


上海西门子医疗器械有限公司 (SSME) 成立于1992年,是西门子医疗影像及临床设备方面重要的全球研发、制造中心之一,致力于CT计算机断层扫描仪、X光摄影系统、移动C形臂、数字化医疗、及相关零部件的研发生产和客户服务。2007年,SSME迁入上海国际医学园区(周祝公路278号),占地面积10万平方米。公司目前有员工超过1100多名,研发人员占总人数35%以上。依托强大的创新能力,至2021年8月,公司已拥有近700项专利。多年来公司积极响应政府倡导,通过自主创新提高本地研发能力,已连续多次被上海市政府授予“高新技术企业”称号,并被国家知识产权局认定为“国家知识产权优势企业”。我们的产品70% 出口到欧盟、美国、日本、韩国等全球150多个国家和地区。



Position Summary

The technical training instructor performs training courses in CS Training Center process which is responsible for the training and education for our customers and service engineers.

The educational programs include training courses for Technical Service.

The goal is to enable our customers and service engineers to fulfill a competent economical service to ensure a high uptime of our installed base.

Requirement

Good English in writing and speaking

Major in biomedical engineering or imaging technology

Bachelor degree or above

Role and Responsibility

Teach Courses

Conduct in-class theoretical courses and practical hands-on to CSEs and customers by managing and implementing the whole technical training process from courses preparation to participation monitoring and delivering lectures as well as leading hands-on practical sessions.

Maintain training demo systems in good condition:

Maintain, repair and update the related medical equipment (i.e: workstations or CT scanner, Ultrasound as training demo systems) and keep them in ready condition for training.

Certification

Execute process for training certificates: Contribute to the developing of certification test questions; Carry out tests.

Communication

Feedback error messages and provide proven solutions to correct errors to Engineering Departments.

Other job related assignments given by supervisor


Founded in 1992, Siemens Shanghai Medical Equipment Ltd. (SSME) is today an important R&D and manufacturing base of Siemens Healthineers covering Computed Tomography (CT), X-Ray products, Mobile C-arms, Digital Health products, Mechatronics products as well as Customer Services. Deeply rooted in China for over 20 years, SSME has been consecutively honored with “High-Tech Enterprise” by Shanghai municipal government,  and is certified as “Enterprises with IP Advantages” by China National Intellectual Administration in 2019. The philosophy of local development with global perspective has guided the company in providing world-class products to healthcare institutions across China and the world with continuous innovation. Located in the heart of Shanghai International Medical Zone with land area over 100,000 m², SSME has grown substantially over the past two decades, starting from a simple assembly works to a fully-fledged R&D and manufacturing base today for Siemens Healthineers globally. SSME commits itself to continuous development in high quality, innovative and affordable medical equipments and solutions to support its customers to fight the most threatening diseases, to raise quality and productivity in healthcare, and to enable healthcare providers to increase value.

Organization: Siemens Healthineers

Company: Siemens Shanghai Medical Equipment Ltd.

Experience Level: Recent College Graduate

Job Type: Full-time

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