Location Head / Service Manager for GDN CEE Nearshore

Job Description

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Are you brave enough to challenge yourself?

Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions, and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally.

Global Delivery Network (GDN) is the organization within Siemens Industry Software responsible for global delivery of Product Lifecycle Management (PLM) and Manufacturing Operations Management (MOM) services. With its centers in India, Malesia, Mexico and Poland, GDN is successfully delivering implementation and support projects of PLM and MOM systems for leading industry companies worldwide.

Join our team as “Location Head / Service Manager (m/f/d) for GDN CEE Nearshore" from our office in Wroclaw, Poland or any of our other Siemens locations within Poland.

You’ll help our customers drive digital innovation by

  • Operations Management
    • Prepare and track YOY Operational and budget Plan for the location
    • Facility and Infra Management
    • Ramp up / Hiring – Lateral and Campus.
    • Local Partner Management to plan additional capacity
    • Approval of purchase orders and expense reports
    • Maintain Utilization of the team
  • People Development
    • People Management – Target Setting and Performance Management
    • Compensation/Merit Management
    • Trainings and skills development and career progression in sync with GDN practices
    • Conducting Location Townhalls
    • Passing on Management messages/direction to People
  • Delivery Management
    • Project delivery Monitoring and Reviews
    • Implement and execute nearshore-offsite delivery model.
    • Lead Service Delivery Management
    • Escalation Handling (with Nearshore Delivery)
  • Management Reporting and Presentations
    • Monthly and Quarterly Presentations on Location
    • Monthly Cost cover with forecast vs actual
    • Participation in leadership meetings
  • Support Business Management
    • Forecasting and Business Planning for Nearshore
    • Supporting Business Development
    • Create new nearshore specific services
    • Promote nearshore services
  • Internal and External Customer Management
    • Visits and Presentation
    • Maintain relationship and ongoing communication

What do you need to realize what matters?

  • You should have extensive service delivery experience
  • Strong experience in running MOM or PLM Programmes
  • Basic knowledge of PLM or MOM products
  • Knowledge on basic concepts of utilization, profit and loss
  • Basic understanding of costing
  • You should be fluent in English. Knowledge of German Language is a plus

What we offer?

  • Competitive salary and benefits (Lunch Subvention, Holiday Allowance, Medical Care, Sport Card, Life Insurance)
  • Extra paid vacation days
  • Work on the large PLM & MOM implementations for the customers around Europe
  • Comprehensive training in Siemens PLM & MOM software products family
  • Interesting and challenging career path within Siemens
  • Support with relocation (candidate outside of Wroclaw)

We offer an international environment with more than 140,000 customers around the world who already rely on our expertise in digitization. We are involved in exciting and varied customer projects in the aerospace, automotive and transportation, consumer products and retail, electronics and semiconductors, energy and utilities, industrial machinery and heavy machinery, maritime, and medical devices and pharmaceuticals industries. With us, you will find a team-oriented work environment, comprehensive training options and attractive benefits. Through individual target agreements and diverse career models with specialization options, we offer you the opportunity to grow professionally and personally.

We are always challenging ourselves to build a better future. Be part of the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here:

We'd love to hear from you, so apply now on!

We look forward to your application! Please use only our career platform, which you can access via "Apply now".

Come and learn more about Siemens Software: Mission / Vision and our software portfolio - or visit our homepage.

We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who’ve had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.




Additional Materials:

Siemens Digital Industries Software Homepage:

Siemens Digital Enterprise videos:

Siemens PLM & MOM videos:

Organization: Digital Industries

Company: Siemens Industry Software Sp. z o.o.

Experience Level: Experienced Professional

Job Type: Full-time

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