Services Engineer - Protections

Job Description

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

The Services Engineer in protection will be involved in the coaching, configuration, diagnose, post-failure investigation and repair failures on protectections relays for electrical substations.


Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others (after PM100)

Determines priorities of tasks and actions and schedules measures accordingly. 

Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.

Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.

Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management (partly before PM100).

Adheres to relevant processes and regulations.

May manage sub-contractors and monitors delivery.

May be involved in technical design and developments for service offerings.

Coaching to final user about the acquired projects and products.

Preparation of technical reports, test sheets, failure report in co-ordination with client and other Engineers areas.


High level experience in protections relay schemes and logics for electric substations.

Promoter of culture focused on zero accidents and care for the environment.

Electrical Risk Safety

High level configuration and interpretation of software dedicated to analilze trip failures of protection relays, applicable standards, trends, functions and features.

Advanced Knowledge of protection esqueme for HV-MV-LV.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

Organization: Smart Infrastructure

Company: Siemens, S.A. de C.V.

Experience Level: Mid-level Professional

Job Type: Full-time

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