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Business Process Excellence Professional - (Cary, NC or Malvern, PA)

Job Description

Now’s our time to inspire the future of healthcare together.

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

Join our team now at Siemens Healthineers as Business Process Excellence Professional

This is a role well suited to an ambitious professional that is all ears to our customer’s stories, knows how to translate them into improvement measures within the organization to increase operational performance, drive implementation of new and refined business processes, and train the new/updated processes - based on Lean Six Sigma and continuous improvement principles.   As a Business Process Excellence Professional:


  • You will collaborate and engage with stakeholders to identify, evaluate, recommend, prioritize, develop, and drive opportunities for continuous (Lean) business process improvement to meet business objectives.
  • Work with key stakeholders to analyze risk and trends, identify root cause, and reduce costs.
  • You will serve as a go to person and champion of process methodology to maximize project throughput and productivity.
  • You will initiate and lead change to develop an organizational mindset that drives process improvement, ownership, transparency, visibility and accountability.
  • You will lead in analyzing data and processes to identify the organization's improvement potential and provide analysis and reporting on the business impact.
  • You will manage multiple initiatives, communicate progress to stakeholders, and meet milestones in a timely fashion.  Display a high level of critical thinking in bringing successful resolution to high impact, complex, and/or cross functional problems.

This position may suit you best if you are familiar with the following and would like to do to develop your career with Healthineers

  • You lead cross-functional transformation projects defining opportunities, creating analytics, implementing solutions, and managing change across different teams to drive and monitor business excellence.
  • You are considered an authority when it comes to business process excellence, lean management, organizational reporting, continuous improvement, change execution, analytics, and KPI’s
  • Your attention to detail and experience with process documentation and workflow will make sure that an audit can be passed at any time.
  • You have been responsible for process documentation and analysis; root cause analysis; analyzing data for trends; and bringing together cross-functional teams to solve problems. 
  • You have experience providing reports of projects in progress and completed along with relevant metrics demonstrating financial and operational impact.
  • You have strong project management skills to drive projects that are cross-organizational to successful and timely conclusions.
  • You have evaluated and analyzed data to support business strategy/operations improvements.
  • You have developed and maintained positive and effective working relationships with colleagues, key stakeholders, management, and customers at all levels.
  • You have lead initiatives that transformed manual processes into digitalized solutions utilizing Visual Analytics, Process Automations, and Virtual Collaboration.

Required skills to have for the success of this role

  • Bachelor’s degree and 5-8 years’ experience, a plus if in a Medical Technology Industry
  • Experience with Customer Experience programs, process visualization, operational reporting, KPI’s, documentation and audits
  • Continuous improvement and change execution
  • Leading process improvement workshops
  • Microsoft Power Platform
  • Willing to travel domestically up to 20%

Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity.  Going forward, please be aware that Siemens Healthineers requires full vaccination for COVID-19 for our U.S. employees, contractors, and business partners, where local conditions allow, who:

1) Are customer-facing (e.g., those required to visit a customer/business partner site or interact in-person with customers at any conference or meeting) OR

2) Come on-site, whether regularly or occasionally, at any Siemens Healthineers location.

(Note: Accommodations may be requested for certain medical or religious reasons)


At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

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Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Job Type: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

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