System Engineer – Tier 2

Job Description

Role: System Engineer 

The world never stands still. And new challenges arise every day. With a passion for questioning things, for supplying ideas, and intelligently driving things forward we are helping society move towards a more intelligent future. Be it with technologies that reduce carbon emissions in cities or hyperintelligent robots. This is how we are able, to tackle the most important projects and push them forward together. Help us shape the future. 

With our innovative and integrated technology we support our customers in continuously improving the reliability, safety, and efficiency of products, processes and plants.

Can you help us shape the future? We’re looking for dedicated people with the skills and vision to build a better tomorrow. Join our Smart Grids and Infrastructure team as a software developer and help us create the technology that will transform entire industries, cities and even countries.

Change the future with us

Provide technical support to US/UK customers and clients through inbound and outbound calls

Conduct health check of electrical vehicle (EV) chargers, check log entries to find root cause of the issue.

Collaborate with R&D team to resolve issues.

Provide Weekly/Monthly reports on tickets/service requests worked

Maintain good customer relations and records of conversation with customer and analyze the data.

Write and submit timely reports on performance, targets and customer queries.

Use your skills to move the world forward!

We need a graduate - BE/Diploma degree in Computer/Electronics/Electrical with 2 years of experience   

Phone support experience with US/UK customers and communicative & socially confident

Flexible to work in any shifts and customer-oriented attitude with professionalism.

Strong multitasking, time management and target achieving skills.

Excellent communication and listening skills with good command over the English language and knowledge on Electric Vehicle and chargers.

Curious to learn and integrate new technologies.

We’ve got quite a lot to offer. How about you?

This role is based in Chennai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Find out more about Siemens careers at:

Organization: Advanta

Company: Siemens Technology and Services Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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