Account Manager, Healthcare Digitalization

Job Description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever evolving healthcare industry that truly makes us unique as an employer.

We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?

Then come in and join our global team as an Account Manager, Healthcare Digitalization you will plan and executes sales targets and activities in Singapore. You will be focusing on the prospecting and business development, closing and managing project implementation for the healthcare digitalization solutions to healthcare service providers. This is a complex solution-based Business Development role which requires the incumbent to be able to create, manage and convert relationships into enterprise digitalization solutions to be delivered.

Your mission and responsibilities:

  • You will be responsible for management of assigned accounts
  • You will be responsible for the delivery of revenue targets of assign accounts
  • You will be responsible to handle Tender/ Procurement and to Work with commercial/ legal teams on T&C
  • You will work along with project managers to manage customer’s expectation
  • You will coordinate with Customer Service support and keep abreast with service support issues, status along with maintaining customer satisfaction
  • You will ensure there is no overdue account receivable
  • You will ensure effective, quality and accurate opportunity pipeline
  • You will coordinate, report and feedback the market situation to sales managers
  • You will maintain up-to-date customer/ market intelligence and capture win/ loss data
  • You will be responsible for accurate forecast in monthly, quarterly and annual basis
  • You will provide in-house residence expert for assigned products and business unit
  • You will develop and execute strategy for assigned product lines and accounts
  • You will be Involve & responsible for MTA/MBR business planning & Strategy planning.
  • You will guide & coach the junior sales executive/support team.

To find out more about the specific business, have a look at

Your qualifications and experiences:

  • You are an expert in exposure to customers and account management best practices
  • You are good in creating strategic business plan, communication and presentation skills
  • You are good in developing and creating key business opportunities together as part of a wider matrix structured digitalization team including pre-sales, consulting, customer success, and IT Professional servicing team
  • Orchestrate and support consulting and transformation engagements as required.
  • Develop sustainable account plans which are aligned to the changing customer environment.
  • Build key relationships with and educate customers to help drive success in the digital transformation journey.
  • Structure Enterprise Solution and business insight
  • Create bespoke end-to-end digitalization solution and value proposition on a customer that meet and exceed business requirements.
  • Work to identify and develop new solution for “land to expansion”, sometimes by working with external organisations.
  • You have at least 3-5 years of sales experience preferably in Healthcare products and solutions in Singapore
  • You have experience in managing customer accounts preferably in Healthcare industry. Understanding of diagnostic imaging market with sales knowledge of Singapore Healthcare market

Your personality and skills:

  • You are an expert in exposure to customers and account management best practices
  • You are good in creating strategic business plan, communication and presentation skills
  • You can build sound working relationships internally and with Customers to ensure success in this role
  • You possess excellent communication, influencing and relationship building skills

Being part of our team:

Siemens Healthineers is a leading global medical technology company. More than 53,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Your cultural fit:

Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes

Siemens Healthineers Singapore was awarded Gold in "Excellence in Total Rewards Strategy" & "Excellence in Retention Strategy" at the HR Excellence Awards 2020. Sliver for "Employer of the Year" at the HR Excellence Awards 2019.

Organization: Siemens Healthineers

Company: Siemens Healthcare Pte Ltd

Experience Level: Experienced Professional

Job Type: Full-time

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